At a Glance
- Tasks: Be the friendly face of our clinic, helping clients during emergencies and managing appointments.
- Company: Join Vets Now, the UK's top emergency pet care provider with a compassionate team.
- Benefits: Enjoy competitive pay, generous leave, health plans, and discounts at hundreds of retailers.
- Other info: Flexible weekend hours with opportunities for professional development and community involvement.
- Why this job: Make a real difference in pets' lives while gaining valuable experience in a supportive environment.
- Qualifications: No specific qualifications required, just a passion for helping animals and people.
The predicted salary is between 27800 - 27800 £ per year.
Weekend Veterinary Receptionist £13.45ph plus benefits
About Vets Now
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Coventry.
Role Overview
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service. Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Working pattern: Every other weekend working Saturday 12:00 to 20:00 and Sunday from 08:00 to 20:00 Plus, a fair share of bank holidays.
Why Join Us?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Receptionist - Weekend in Coventry employer: Vets Now
Vets Now in Barton-le-Clay is an exceptional employer, offering a supportive work culture that prioritises both professional development and personal well-being. As an ECC Lead Veterinary Surgeon, you will have the opportunity to mentor a dedicated team while enjoying a competitive salary and a flexible working arrangement that promotes a healthy work-life balance. With a commitment to outstanding patient care and continuous improvement, Vets Now provides a rewarding environment for those passionate about veterinary medicine.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Weekend in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vets Now. Understand their mission and values, especially how they provide emergency pet care. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients. Role-play common scenarios with a friend or family member, like answering calls or greeting clients. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your empathy! In a veterinary setting, clients may be stressed about their pets. Be ready to share examples of how you've provided support in tough situations. This will demonstrate that you can be the friendly and reassuring presence they need.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist - Weekend in Coventry
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping pets and their owners.
Tailor Your Application:Make sure to customise your application for the Receptionist role. Highlight any relevant experience in customer service or administration, especially in a veterinary or healthcare setting. We love seeing how your skills match our needs!
Show Your Compassion:As a first point of contact, it’s crucial to demonstrate your caring nature. Share examples of how you've supported clients or customers in stressful situations. This will help us see how you'd fit into our team at Vets Now.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Vets Now
✨Know the Company Inside Out
Before your interview, take some time to research Vets Now. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Communication Skills
As a receptionist, you'll be the first point of contact for clients, so it's crucial to demonstrate excellent communication skills. Practice answering common interview questions clearly and confidently, and consider role-playing with a friend to simulate the interview environment.
✨Showcase Your Empathy and Client Support Skills
In this role, you'll need to be a reassuring presence for clients during stressful times. Prepare examples from your past experiences where you've provided support or handled difficult situations with empathy. This will highlight your suitability for the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the company culture at Vets Now. This shows that you're engaged and serious about the position, plus it helps you determine if it's the right fit for you.
