At a Glance
- Tasks: Lead a team to deliver high-quality supported housing services and ensure compliance.
- Company: Join a supportive organisation dedicated to helping individuals achieve independence.
- Benefits: Earn £45,000 plus car allowance with long-term career stability.
- Other info: Enjoy autonomy and variety in a meaningful role with strong support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in people management and a passion for community support.
The predicted salary is between 45000 - 45000 £ per year.
We are recruiting a Service Manager to lead a specialist supported housing and welfare service in Wilton, Wiltshire. This is a hands-on leadership role where you will oversee day-to-day operations, set clear standards, and ensure residents receive a consistently high-quality, compliant service. You’ll be the key on-site lead, working closely with a small team and a network of partner agencies to deliver meaningful outcomes.
Key Responsibilities
- Leading, motivating, and line-managing a small multi-disciplinary team, including supervision, appraisals, rota planning, induction, and performance management.
- Taking overall responsibility for service delivery across housing management, resident welfare, pathways support, premises, administration, and complaint resolution.
- Owning on-site compliance standards, including GDPR, data handling, policy adherence, health & safety, and inspection/audit readiness.
- Building and maintaining strong partnerships with statutory and voluntary organisations to secure practical support for residents (health, employment, benefits, and community pathways).
- Representing the service professionally at meetings and events, providing clear updates and performance reporting to senior stakeholders.
Requirements & Qualifications
- Proven people-management experience (including handling conduct, capability, and grievance matters fairly and promptly).
- Experience in a public-facing, welfare, housing, or support environment (supported housing experience is welcomed but not essential).
- Strong working knowledge of compliance and confidentiality, with the confidence to act as a GDPR lead (or the ability to learn quickly).
- Excellent communication and partnership-working skills, able to engage with both residents and senior external stakeholders.
- A calm, organised approach with reliable judgement and accurate record-keeping.
Benefits & Work Environment
- £45,000 per annum + car allowance with a stable, long-term opportunity.
- Support from external specialists (e.g., HR and operational support) to help you succeed in the role.
- Meaningful work with clear purpose, helping individuals progress towards independence.
- Autonomy and variety, leading a small team and shaping high standards on site.
Service Manager in Salisbury employer: Vetro Recruitment
Join a reputable children's home in Dover, where we prioritise high-quality, therapeutic care and foster a supportive work culture. As a Deputy Manager, you'll benefit from a competitive salary, generous bonuses, and comprehensive healthcare, alongside opportunities for professional growth and team-building activities that enhance camaraderie among staff. Our commitment to employee wellbeing is reflected in our loyalty scheme and health support initiatives, making this an excellent place for those passionate about making a difference in the lives of children and young people.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Salisbury
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Vetro Recruitment.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Vetro Recruitment!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Vetro Recruitment, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Vetro Recruitment or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Salisbury
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Vetro Recruitment:Before hitting send, make sure to tailor your application specifically to Vetro Recruitment! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Vetro Recruitment
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
