At a Glance
- Tasks: Lead a team providing trauma-informed support to those affected by domestic abuse.
- Company: Join a leading specialist provider making a real difference in people's lives.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Flexible working hours with a commitment to equality and inclusion.
- Why this job: Make a positive impact while empowering individuals in a safe and respectful setting.
- Qualifications: Experience in support roles and strong leadership skills are essential.
The predicted salary is between 26520 - 27030 £ per year.
We are seeking a dedicated and compassionate Refuge Team Leader to join a leading specialist provider supporting adults and children who have experienced domestic or sexual abuse, harm, and violence. The Refuge Team Leader will play a vital role in overseeing trauma‑informed support services across refuges in Torfaen, ensuring a safe, respectful, and empowering environment for residents. This is an excellent opportunity for a professional committed to making a positive impact within a supportive and dynamic team.
Key Responsibilities
- Assist the Support Service Coordinator in delivering trauma‑informed support to refuge residents, recognising the impact of abuse and violence.
- Lead and supervise support staff, including Support Workers, Support Assistants, and Relief team members, supporting recruitment, training, and development.
- Manage a small caseload, providing direct support to individuals, including risk assessments, support planning, and advocacy.
- Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma‑informed approach.
- Lead on move‑on and resettlement planning, developing strong referral pathways with housing and support providers.
- Attend multi‑agency meetings such as MARAC and safeguarding groups, ensuring actions are completed and recorded.
- Oversee operational health and safety within refuge services, ensuring compliance and safety standards are met.
- Monitor record‑keeping, ensuring accuracy, confidentiality, and timeliness through regular audits.
- Manage the rota to ensure adequate staffing and service coverage.
- Lead regular house meetings with residents, promoting involvement and addressing concerns.
- Contribute to organisational development projects and internal service improvements.
Requirements
- Proven experience in supporting adults and children in refuge or similar settings, with trauma‑informed practice knowledge.
- Strong leadership and team management skills, with experience supervising support staff.
- Excellent communication and safeguarding skills, with the ability to respond effectively to safeguarding concerns.
- Ability to work flexibly, including occasional evenings and weekends, with a commitment to trauma‑informed, person‑centred support.
- Knowledge of housing, support planning, and multi‑agency collaboration.
- Commitment to promoting equality, diversity, and inclusion within the workplace.
- Relevant qualifications in social work, support work, or related fields are desirable.
Refuge Team Leader - Domestic Abuse in Pontypool employer: Vetro Recruitment
Join a leading specialist provider in Pontypool, where your role as a Refuge Team Leader will not only empower you to make a significant impact on the lives of those affected by domestic abuse but also offer you a supportive and dynamic work environment. With a commitment to employee growth, we provide ongoing training and development opportunities, ensuring that you can thrive both personally and professionally while working alongside a compassionate team dedicated to trauma-informed care.
StudySmarter Expert Advice🤫
We think this is how you could land Refuge Team Leader - Domestic Abuse in Pontypool
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse support sector, attend relevant events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to trauma-informed care and leadership. We suggest role-playing with a friend or using online resources to boost your confidence. The more prepared you are, the better you'll shine!
✨Tip Number 3
Showcase your passion for supporting vulnerable individuals during interviews. Share personal stories or experiences that highlight your commitment to making a difference. We want to see that fire in your belly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Refuge Team Leader - Domestic Abuse in Pontypool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in trauma-informed support and leadership. We want to see how your skills align with the role of Refuge Team Leader, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for supporting individuals affected by domestic abuse shine through in your application. We’re looking for someone who’s not just qualified but genuinely cares about making a difference in people’s lives.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and how they relate to the responsibilities of the Refuge Team Leader role. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Vetro Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of the Refuge Team Leader role. Familiarise yourself with trauma-informed practices and how they apply to supporting residents. This will show your commitment and knowledge during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you managed staff, handled conflicts, or improved team dynamics. This will demonstrate your capability to lead and support others effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, especially around safeguarding and support planning. Practise your responses to these scenarios, focusing on your decision-making process and the importance of a trauma-informed approach.
✨Highlight Your Commitment to Diversity
Discuss your understanding of equality, diversity, and inclusion in your answers. Share experiences where you've promoted these values in your work, as this aligns with the organisation's mission and shows you're a good cultural fit.
