Job Title
Mental Health Support Worker
Location
Newport, South Wales
Salary
£30,000per annum
Employment Type
Full-time,
Job Description
We are seeking a dedicated Mental Health Support Worker to join our servicein Newport. This frontline role offers the opportunity to make a meaningful difference in the local community by supporting individuals transitioning from secure or residential hospital settings into independent living within Newport and the wider Gwent area.
Key Responsibilities
- Providing direct person-centred support to service users, assisting with daily living skills such as budgeting, tenancy management, meal planning, and establishing routines.
- Supporting community integration by escorting service users to appointments across Newport and facilitating participation in local activities.
- Contributing to care and treatment planning by attending reviews and helping service users articulate their goals and exercise choice.
- Offering emotional regulation and crisis support using Structured Clinical Management (SCM) principles to help individuals manage distress and de-escalate crises.
- Embedding Psychologically Informed Environment (PIE) standards across all support activities.
- Maintaining accurate record-keeping and promptly escalating safeguarding concerns.
- Assisting with outcome measurement and gathering feedback to support continuous service improvement.
- Participating in team handovers, clinical supervision, and reflective practice sessions.
Requirements & Qualifications
- Proven frontline support experience supporting individuals with complex mental health needs or challenging behaviours.
- A full UK driving licence and access to a vehicle to travel across Newport and the Gwent region.
- Flexibility to work a 6-week rolling rota covering day shifts, evenings, weekends, and night shifts.
- Strong relational skills with the ability to build trusting, therapeutic relationships while maintaining professional boundaries.
- High emotional intelligence, resilience, and excellent communication skills when working with individuals in distress.
- Ability to adapt proactively to changing priorities and work independently or as part of a team.
Desirable
- Knowledge of local health services, social care routes, and third-sector support networks in Newport and South Wales.
- Familiarity with Trauma-Informed Care, Adverse Childhood Experiences (ACEs), and Psychologically Informed Environments (PIE).
- Welsh language skills (spoken or written) are an asset.
Benefits & Work Environment
- Competitive salary with regular pay reviews.
- Ongoing training, including full induction in Structured Clinical Management and PIE principles.
- Supportive team environment with clinical supervision and reflective practice sessions.
- Opportunity to work in a community-focused setting within Newport and the Gwent region.
Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer, and decisions are made on merit alone.
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Mental Health Support Worker in Newport employer: Vetro Recruitment
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