At a Glance
- Tasks: Be the friendly voice for customers, helping them with their queries and providing top-notch service.
- Company: Join a leading global player in Animal Health with a vibrant team culture.
- Benefits: Enjoy competitive pay, hybrid working, gym access, and a dog-friendly office.
- Other info: Work in a beautiful rural setting with opportunities for personal growth.
- Why this job: Make a difference in the lives of pets and their owners while enjoying a balanced work-life.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 20250 - 24750 £ per year.
Location: Towcester, Northamptonshire
Salary: Competitive
Vacancy Type: 12 Month Fixed Term Contract, Part Time (22.5 hours per week)
We are seeking an enthusiastic Customer Service Executive to join our team at our scenic Northamptonshire office. This role is a 12-month fixed term contract, 22.5 hours per week.
The Opportunity:
- A role within a top 10 Global Animal Health player, in a market delivering consistent year-on-year growth.
- Work as part of our ambitious and dedicated Customer Service team.
- Enjoy hybrid working that ensures the perfect work-life balance.
- Work in a stunning rural business park, complete with gym facilities, walking and running trails and on-site café.
- Bring your furry friend to our dog-friendly office!
The Role:
- First point of contact for the Company’s customers via our careline supporting Veterinary professionals, Pet owners, Farmers, Wholesalers and Retailers, delivering a high level of customer service and efficiency in support of their enquiries.
- Working in collaboration with our team of vets, provide support for technical and quality enquiries related to our product portfolio and associated services.
- Continually invest in technical knowledge and understanding of our product portfolio and related market through regular training.
- Timely and accurate administration including but not limited to recording of activity relating to Technical, Quality and Pharmacovigilance.
Customer Service Executive employer: Vetoquinol
Join a leading player in the Global Animal Health sector, where your role as a Customer Service Order to Cash Coordinator will be pivotal in ensuring seamless order processing and customer satisfaction. Enjoy a supportive work culture that promotes hybrid working for an ideal work-life balance, alongside unique perks such as a dog-friendly office, access to gym facilities, and beautiful walking trails in a picturesque rural setting. With a commitment to employee growth and continuous improvement, this is an excellent opportunity for those seeking meaningful and rewarding employment.
