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For Companies At a Glance
- Tasks: Drive business growth by building relationships with veterinary practices and gathering feedback.
- Company: Join Linnaeus Group, a leading veterinary company focused on creating a better world for pets.
- Benefits: Enjoy 5 weeks holiday, career progression, wellness programs, and staff discounts.
- Why this job: Make a real impact in the veterinary field while working in a supportive team environment.
- Qualifications: Degree or professional qualifications with experience in stakeholder management and relationship building.
- Other info: Dynamic role with opportunities for personal and professional growth in a diverse culture.
The predicted salary is between 36000 - 60000 £ per year.
Overview
An exciting opportunity has arisen for an experienced, enthusiastic, and passionate Business Relationship Manager to join the Linnaeus Group. The Business Relationship Manager will be responsible for working closely with their local referral centre to drive top line business growth and local referring vet engagement through relationship building.
The primary objective of the BRM is to grow new and retain current referrals to the centre and to gain feedback from the veterinary practices on what services or opportunities could be improved in order for them to consider referring if they are not currently.
The role will be working closely with the hospital Senior Leadership Team to provide business relationship plans for the practice to align with the business objectives to drive top line growth. The role will work closely with the designated hospital leaders’ team (Finance Business Partner, Operations Manager, and HR Business Partner) to deliver the practice’s planned growth.
Working for one of the UK’s leading veterinary groups, we are looking to expand our team to support an ever changing and demanding set of business needs. We are looking for someone with energy, enthusiasm, strong organisation, and time management skills as who thrives as part of a team.
This is a full-time permanent position working 40 hours per week. Car cash allowance paid every month.
Responsibilities
The Business Relationship Manager will work closely with referral centres, hospital leadership, and finance/operations/HR partners to develop and execute business relationship plans, grow referrals, and gather practice feedback to inform service improvements.
Person specification
The ideal candidate is someone who enjoys communicating to a high level with a positive outlook and has enthusiasm to drive the business forward suggesting and implementing new ideas and strategies.
Experience
- Experience of building business support plans
- Good stakeholder manager and relationship builder
- Some knowledge of veterinary businesses and how they operate
- Field based experience
- Experience in a referral’s environment within healthcare
Knowledge
- Knowledge of relationship management
- Understanding of service sectors
- Veterinary industry knowledge would be excellent but knowledge of healthcare or service provider essential industries also acceptable
Qualifications
- Degree or professional qualifications
Skills & abilities
- Stakeholder management
- Influencing skills
- Teamwork
- Relationship management
- Collaboration
- Ability to shape and create
- Time Management and organisation skills
- Emotional intelligence
- Self-awareness
- Intermediate to advanced Excel knowledge
- Strong ability to interpret data and plan accordingly
Other qualities
- Enthusiasm and energy
Health & safety
Be fully aware of all Health & Safety issues and read all information supplied
Benefits
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
About Us
VSS is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
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Business Relationship Manager employer: Veterinary Specialists Scotland (VSS)
Contact Detail:
Veterinary Specialists Scotland (VSS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the veterinary field. Attend industry events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your enthusiasm! When you get the chance to chat with someone from the company, let your passion for the role shine through. Talk about how you can contribute to their goals and how excited you are about the opportunity to grow referrals and improve services.
✨Tip Number 3
Prepare for those interviews! Research the company, understand their values, and think about how your skills align with their needs. Be ready to discuss specific examples of how you've built relationships and driven growth in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Linnaeus. Don’t miss out on this chance to make a difference!
We think you need these skills to ace Business Relationship Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Relationship Manager role. Highlight your experience in building business support plans and stakeholder management, as these are key to what we’re looking for.
Show Your Enthusiasm: We love seeing passion! In your application, let your enthusiasm for driving business growth and improving services shine through. Share examples of how you've successfully engaged with stakeholders in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make your skills and experiences stand out. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with the Linnaeus Group.
How to prepare for a job interview at Veterinary Specialists Scotland (VSS)
✨Know Your Stakeholders
Before the interview, research the key stakeholders you’ll be working with, such as the hospital Senior Leadership Team and finance/operations/HR partners. Understanding their roles and how they contribute to the business will help you demonstrate your ability to build strong relationships.
✨Showcase Your Enthusiasm
The role requires energy and enthusiasm, so make sure to convey your passion for the veterinary industry and relationship management during the interview. Share specific examples of how you've driven business growth or improved services in previous roles to illustrate your commitment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and relationship-building skills. Prepare by thinking of past experiences where you successfully managed stakeholder relationships or implemented new strategies, and be ready to discuss the outcomes.
✨Demonstrate Your Data Skills
Since the role involves interpreting data and planning accordingly, brush up on your Excel skills and be prepared to discuss how you've used data to inform business decisions in the past. This will show your analytical abilities and how you can contribute to the practice’s planned growth.