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- Tasks: Be the friendly face of our veterinary practice, managing appointments and providing top-notch customer service.
- Company: Join Bayside Animal Hospital, a compassionate team dedicated to pet care and client satisfaction.
- Benefits: Enjoy flexible hours, health insurance, tuition support, and discounts for your furry friends.
- Why this job: Make a real impact on pets' lives while working in a supportive and fun environment.
- Qualifications: Previous receptionist or customer service experience, strong communication skills, and a love for animals.
- Other info: We celebrate diversity and are committed to an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Bayside Animal Hospital is seeking a full-time Receptionist who can work both mornings and evenings. In this role, you will be the first point of contact for our clients, responsible for managing front desk operations, scheduling appointments, and providing outstanding customer service.
About Us: At Bayside Animal Hospital, we are dedicated to providing compassionate care for pets and exceptional service to our clients. We are a bustling veterinary office looking to add a friendly and organized Receptionist to our team.
Key Responsibilities:- Greet and check in clients and their pets with warmth and professionalism.
- Answer phone calls, respond to inquiries, and schedule appointments.
- Manage patient records and ensure accurate data entry.
- Process payments and handle financial transactions.
- Assist with daily administrative tasks and office organization.
- Collaborate with veterinary staff to ensure smooth operations and excellent client care.
- Previous experience in a receptionist or customer service role, preferably in a veterinary or healthcare setting.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in office software and basic computer applications.
- Ability to work a flexible schedule, including mornings and evenings.
- A passion for animals and a commitment to delivering exceptional client service.
- Opportunity to make a real difference in the lives of animals and their owners.
- Work in a supportive and friendly team environment.
- Potential for growth and learning within the veterinary field.
- A flexible approach to compensation that will reflect your skillset and future performance.
- 401(k) matching & Roth Retirement Savings Plan.
- Flexible Spending Account.
- 529 Savings Plan.
- Tuition Support Program.
- Referral bonus program.
- Health Insurance, including medical, dental, and vision.
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance.
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child.
- Sick Time / Paid Time Off.
- Free/discounted lab work for all employee pets.
- Pet discounts on services and products.
- Pet food discount program.
- Quarterly Team Rewards Bonus Program.
- Professional development opportunities.
- Continuing education allowance.
- Uniform allowance.
- Six paid holidays.
- Employee Assistance Program.
- Employee discount program.
Join us in making a difference in the lives of pets and their families. Apply today!
Bayside Animal Hospital is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Veterinary Receptionist - Cambridge, MD employer: Vetcor
Contact Detail:
Vetcor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Cambridge, MD
✨Tip Number 1
Familiarise yourself with common veterinary terminology and procedures. This will not only help you communicate effectively with the veterinary staff but also impress them during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in previous roles. Being able to demonstrate your ability to remain calm and professional under pressure is key for a receptionist position.
✨Tip Number 3
Research Bayside Animal Hospital and understand their values and mission. Tailoring your conversation to reflect your alignment with their commitment to compassionate care can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your passion for animals and how it drives your desire to work in a veterinary setting. Sharing personal stories about your experiences with pets can help convey your enthusiasm and dedication.
We think you need these skills to ace Veterinary Receptionist - Cambridge, MD
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Veterinary Receptionist position. Tailor your application to highlight relevant experience in customer service and any specific skills related to veterinary or healthcare settings.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in receptionist or customer service roles. Emphasise your organisational skills, ability to multitask, and any proficiency with office software that aligns with the job requirements.
Write a Personalised Cover Letter: Include a cover letter that expresses your passion for animals and commitment to exceptional client service. Mention why you want to work at Bayside Animal Hospital specifically and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Vetcor
✨Show Your Passion for Animals
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will demonstrate your commitment to the role and the values of Bayside Animal Hospital.
✨Highlight Your Customer Service Skills
Since you'll be the first point of contact for clients, it's crucial to showcase your customer service experience. Prepare examples of how you've handled difficult situations or provided exceptional service in previous roles, especially in a veterinary or healthcare setting.
✨Demonstrate Organisational Skills
As a receptionist, you'll need to manage multiple tasks efficiently. Be ready to discuss how you prioritise tasks and stay organised, perhaps by sharing specific tools or methods you use to keep track of appointments and records.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the team dynamics, the hospital's approach to client care, or opportunities for professional development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
