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For Companies At a Glance
- Tasks: Manage customer inquiries, upsell products, and ensure top-notch customer satisfaction.
- Company: Premium veterinary consumables supplier with a dedicated team.
- Benefits: Full-time role with competitive salary and supportive work environment.
- Why this job: Join a passionate team helping veterinary professionals with quality service.
- Qualifications: Strong sales skills, customer service experience, and CRM proficiency.
- Other info: Opportunity to grow in a rewarding and impactful industry.
The predicted salary is between 28800 - 43200 £ per year.
A premium veterinary consumables supplier is actively seeking a Sales and Customer Service Executive based in York. This full-time role focuses on managing customer inquiries, upselling products, and maintaining high levels of customer satisfaction.
Ideal candidates will possess strong interpersonal sales skills, previous customer service experience, and proficiency with CRM tools.
Join a dedicated team committed to supporting veterinary professionals with quality service and products.
Veterinary Sales & Customer Service Executive employer: Vet Way Ltd
Contact Detail:
Vet Way Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Sales & Customer Service Executive
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially those related to veterinary consumables. This will help you speak confidently about how you can contribute to their mission during interviews.
✨Tip Number 2
Practice your sales pitch! Since this role is all about upselling and customer service, prepare a few scenarios where you can demonstrate your interpersonal skills. Role-playing with a friend can really help you nail it.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Veterinary Sales & Customer Service Executive
Some tips for your application 🫡
Show Your Passion for Veterinary Care: When writing your application, let your love for animals and veterinary care shine through. We want to see that you genuinely care about supporting veterinary professionals and their needs.
Highlight Your Customer Service Skills: Make sure to showcase any previous customer service experience you have. We’re looking for someone who can manage inquiries and keep customers happy, so share specific examples of how you've done this in the past.
Demonstrate Your Sales Savvy: Since upselling is a key part of this role, don’t forget to mention any sales experience you have. We love to see how you’ve successfully promoted products or services before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dedicated team.
How to prepare for a job interview at Vet Way Ltd
✨Know Your Products Inside Out
Make sure you’re familiar with the veterinary consumables the company offers. Research their product range and understand how they benefit veterinary professionals. This knowledge will help you confidently answer questions and demonstrate your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve successfully handled customer inquiries or resolved issues. Highlight your ability to upsell products while maintaining customer satisfaction, as this is key for the role.
✨Familiarise Yourself with CRM Tools
Since proficiency with CRM tools is essential, brush up on any relevant software you’ve used in the past. If you’re not familiar with specific tools, consider doing a quick online tutorial to show your willingness to learn.
✨Practice Your Interpersonal Skills
As this role requires strong interpersonal sales skills, practice your communication techniques. Conduct mock interviews with friends or family, focusing on how you engage with customers and build rapport. This will help you feel more confident during the actual interview.
