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For Companies At a Glance
- Tasks: Be the friendly face of St George's Vets, handling calls, bookings, and admin tasks.
- Company: Join a growing veterinary team with a passion for pet care and customer service.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Other info: Flexible part-time hours with opportunities for learning and growth.
- Why this job: Make a difference in pets' lives while developing your skills in a supportive environment.
- Qualifications: Customer service skills; veterinary experience is a plus but not required.
Overview
We are currently looking for a part-time Veterinary Receptionist to join our fantastic team St George\’s Vets!
The right candidate will be someone who has a real passion for delivering excellent customer service. You will be the face of St George\’s Vets, greeting clients, answering calls and emails, booking appointments, taking payments, completing admin tasks and so much more. We are looking for someone who is reliable, organised and able to multitask in a fast-paced environment. Veterinary experience is preferred but not essential as full training will be given.
About The Rota And Salary
This is a part-time role of around 21 hours per week covering maternity leave. You will be required to work shifts between the hours of 8.45am – 6.45pm Monday – Friday with 1 in 3 Saturday\’s working 8.45am – 4.15pm. Shifts will predominately be at our Wolverhampton Consulting Centre and our Sedgley branch so we will need someone who can reliably commute to both sites.
About St George\’s
St George\’s has recently gone through an exciting period of growth, incorporating Carmel Vets into our brand! Our group now consists of nine individual sites, each with its own unique features. These include: the Wolverhampton consulting site, Albrighton, Bushbury, Halesowen, Perton, Sedgley, St George\’s Vet Hospital (Wolverhampton), Fallings Park, and Penn Fields.
We have a skilled clinical team who can offer an extensive range of services from nail clips to orthopaedic surgery. We are equipped with all the tools you\’d expect from a modern practice, including operating theatres, Idexx labs, ultrasound, dental X-ray, a CT scanner, digital X-ray, digital microscope, endoscope, laparoscopic kit, and much more!
Benefits
- 6.6Weeks annual leaveFTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
- Pension scheme
- Discounted staff pet care
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Veterinary Receptionist (Part-Time Mat Leave) employer: Vet Record Careers
Contact Detail:
Vet Record Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Part-Time Mat Leave)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on St George's Vets. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of St George's Vets, think about how you would handle different client scenarios. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable for your interview. A smart outfit can help you feel more confident and ready to tackle any questions.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Veterinary Receptionist (Part-Time Mat Leave)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through! We want to see how much you care about helping clients and their pets. Share any relevant experiences that highlight your enthusiasm.
Tailor Your CV: Make sure your CV is tailored to the role of Veterinary Receptionist. Highlight any skills or experiences that relate to multitasking, organisation, and communication. We love seeing how you can fit into our fast-paced environment!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for St George's Vets!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vet Record Careers
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Veterinary Receptionist at St George's Vets entails. Familiarise yourself with the tasks mentioned in the job description, like greeting clients and handling appointments. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, think of specific examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during the interview to highlight your ability to connect with clients and handle their needs effectively.
✨Prepare for Common Interview Questions
Anticipate questions related to multitasking and working in a fast-paced environment. Practice your responses to questions like 'How do you prioritise tasks when things get busy?' This will show that you’re not only prepared but also capable of thriving under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like for a Veterinary Receptionist at St George's. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.