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- Tasks: Welcome clients and pets, manage calls, book appointments, and keep the reception area tidy.
- Company: Join Oakfield Veterinary Surgery, a century-old practice known for exceptional small animal care.
- Benefits: Enjoy 6.6 weeks of leave, birthday off, family-friendly policies, and discounts at retailers.
- Why this job: Be part of a caring team, make a difference in pet health, and enjoy a supportive culture.
- Qualifications: Strong communication skills and a friendly attitude are essential; multitasking is key.
- Other info: Part-time role with no out-of-hours work; perfect for students seeking flexible hours.
We are hiring!
Here at Oakfield Veterinary Surgery, we are looking for a friendly and approachable Veterinary Receptionist to join our busy practice in Castle Bromwich. We seek someone with excellent client and patient focus, strong communication skills, and the ability to multitask effectively.
Your Duties Will Include:
- Greeting clients and patients
- Answering phones
- Handling inquiries via phone, face-to-face, and email
- Booking appointments
- Administrative duties
- Cleaning the reception and waiting areas
About The Rota:
Your typical working hours would be 23 hours per week, with eight-hour shifts between 8am and 7pm on Mondays and Fridays, and Saturdays from 8:30am to 4:30pm. There is no out-of-hours requirement. We are closed on Sundays and Bank Holidays.
About Oakfield Veterinary Group:
Established over a hundred years ago, Oakfield Veterinary Group operates surgeries in Atherstone, Tamworth, and Castle Bromwich, serving many regions including Nuneaton, Baddesley Ensor, Chelmsley Wood, Castle Vale, Kingshurst, and Marston Green. Our experienced veterinary surgeons are highly regarded for small animal care, and our trained nursing staff are dedicated to providing excellent treatment and preventative healthcare through various clinics.
Benefits:
- 6.6 weeks of annual leave (FTE)
- Additional leave for your birthday
- Family-friendly policies including maternity, paternity, adoption, shared parental, and surrogacy pay
- Cycle to work scheme
- Employee wellbeing initiatives
- Support for non-accidental injury cases
- Learning and development via IVC Evidensia Academy
- Pawsome Benefits with discounts and cashback at various retailers
- Pension scheme
- Discounted staff pet care
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Veterinary Receptionist (Part-Time) employer: Vet Record Careers
Contact Detail:
Vet Record Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Part-Time)
✨Tip Number 1
Familiarise yourself with the services offered by Oakfield Veterinary Surgery. Understanding their approach to animal care and client service will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Practice your communication skills by role-playing common scenarios you might encounter as a receptionist, such as handling inquiries or booking appointments. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Showcase your multitasking abilities by preparing examples of how you've successfully managed multiple tasks in previous roles. Be ready to discuss these experiences during your interview to demonstrate your capability.
✨Tip Number 4
Research common challenges faced by veterinary receptionists and think about how you would handle them. Being prepared with solutions will show your proactive attitude and commitment to providing excellent client service.
We think you need these skills to ace Veterinary Receptionist (Part-Time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Veterinary Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Oakfield Veterinary Surgery that appeal to you, such as their commitment to excellent patient care and community service.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or administrative roles, particularly in a veterinary or healthcare setting. Use bullet points to clearly outline your responsibilities and achievements.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Vet Record Careers
✨Show Your People Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients and their pets. Make sure to highlight your friendly and approachable nature during the interview. Share examples of how you've successfully interacted with clients in previous roles.
✨Demonstrate Multitasking Abilities
This role requires juggling multiple tasks at once, from answering phones to booking appointments. Prepare to discuss specific instances where you've effectively managed several responsibilities simultaneously, showcasing your organisational skills.
✨Familiarise Yourself with the Practice
Do some research on Oakfield Veterinary Surgery before the interview. Understanding their history, values, and services will not only impress the interviewers but also help you tailor your answers to align with their mission.
✨Prepare for Common Questions
Anticipate questions related to client service, handling difficult situations, and your experience with administrative tasks. Practising your responses can help you feel more confident and articulate during the interview.
