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- Tasks: Join our team as a Veterinary Receptionist, welcoming clients and managing appointments.
- Company: Orwell Veterinary Group is a well-established practice focused on excellent pet care.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Be part of a friendly team that values your contribution to client care.
- Qualifications: We're looking for motivated individuals with great communication skills; experience is a bonus.
- Other info: This part-time role offers 30 hours weekly with a 1:6 Saturday rota.
The predicted salary is between 13000 - 16000 £ per year.
Come and join the welcoming team at Orwell Veterinary Group as a Receptionist!
Your day-to-day
- You'll work alongside a dedicated team of 8 Veterinary Surgeons, 8 Nurses, and support staff, ensuring every client receives a warm welcome and a smooth experience.
- Your responsibilities include answering phones, booking appointments, processing prescriptions, providing information, handling payments, maintaining client records, keeping the reception tidy, and assisting with stock management.
What We're Looking For
- A friendly, motivated, and professional individual
- Excellent communication and organizational skills
- Confidence in using IT systems (training provided)
- A full, valid driving license (travel between sites may be required)
- Previous veterinary receptionist experience is a bonus but not essential
Why join us?
We are a well-established practice with a dedicated team that prides itself on delivering excellent care. Our receptionists are central to this experience.
Your shift pattern
This part-time role covers 30 hours weekly across various shifts, including a 1:6 Saturday rota. It’s a rewarding opportunity to be part of an experienced, friendly team.
Benefits include:
- 6.6 weeks annual leave
- Additional leave for your birthday
- Family-friendly policies
- Cycle to work scheme
- Employee wellbeing initiatives
- Learning opportunities via the IVC Evidensia Academy
- Pawsome Benefits discount scheme
- Pension scheme
- Discounted staff pet care
Veterinary Receptionist employer: Vet Record Careers
Contact Detail:
Vet Record Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with the veterinary industry and the specific services offered by Orwell Veterinary Group. This knowledge will help you engage in meaningful conversations during your interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Since you'll be the first point of contact for clients, showcasing your ability to handle inquiries and provide information clearly will set you apart from other candidates.
✨Tip Number 3
Highlight any experience you have with IT systems, even if it's not directly related to veterinary work. Being confident in using technology is crucial for this role, so be prepared to discuss how you've successfully used similar systems in the past.
✨Tip Number 4
If you have a full, valid driving licence, make sure to mention it during your discussions. The ability to travel between sites can be a significant advantage, showing your flexibility and willingness to support the team wherever needed.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer service roles or previous work in veterinary settings. Emphasise your communication and organisational skills, as these are key for the Veterinary Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the veterinary field. Mention why you want to work at Orwell Veterinary Group specifically and how your skills align with their values of excellent care and client service.
Highlight IT Proficiency: Since confidence in using IT systems is required, mention any relevant software or systems you have experience with. If you have taken any courses or training related to IT in a professional setting, be sure to include that.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Vet Record Careers
✨Show Your People Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients. Make sure to demonstrate your friendly and professional attitude during the interview. Share examples of how you've successfully handled customer interactions in the past.
✨Highlight Your Organisational Skills
The role requires excellent organisational abilities. Be prepared to discuss how you manage multiple tasks, such as booking appointments and maintaining records, efficiently. Use specific examples to illustrate your skills.
✨Familiarise Yourself with IT Systems
While training will be provided, showing confidence in using IT systems is crucial. Brush up on any relevant software or tools that might be used in a veterinary practice. Mention any previous experience with similar systems during your interview.
✨Express Your Passion for Animal Care
Even if you don't have prior experience as a veterinary receptionist, expressing your passion for animal care can set you apart. Share why you want to work in a veterinary environment and how you can contribute to the team's mission of delivering excellent care.
