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- Tasks: Be the friendly face of Market Vets, greeting clients and their pets with care.
- Company: Join a vibrant team at Market Vets, dedicated to excellent pet care.
- Benefits: Enjoy 6.6 weeks annual leave, discounts, and a supportive work environment.
- Why this job: Make a difference in pet care while working in a fun, fast-paced setting.
- Qualifications: Looking for proactive individuals with great communication skills and attention to detail.
- Other info: Part-time role, 15 hours per week on Fridays and Saturdays.
We are looking for a Part-time Receptionist to join our friendly team at Market Vets on a temporary contract to cover maternity leave. You will be the first point of contact for our clients, delivering excellent client and patient care.
Receptionist Responsibilities:
- Warmly greeting clients and their pets with a friendly, compassionate, and helpful demeanor.
- Managing the diary efficiently to maximize appointment slots, handle online bookings, and address emergencies while maintaining client records in compliance with GDPR.
- Answering phone lines, emails, and other client communications.
- Registering clients for the Pet Health Club.
- Processing payments.
About Us:
We offer a vibrant workplace where you will be joining an enthusiastic and motivated team. Our team includes 11 Receptionists, 14 Veterinary Surgeons, and 15 Registered Veterinary Nurses.
Applicant Requirements:
We seek a pro-active individual with exceptional communication skills, great attention to detail, and the ability to thrive in a fast-paced environment while providing excellent customer care.
Shift Pattern:
This part-time position involves working 15 hours per week across Fridays and Saturdays.
Benefits:
- 6.6 weeks of annual leave
- Additional leave for your birthday
- Family-friendly policies including maternity, paternity, adoption, shared parental, and surrogacy pay
- Cycle to work scheme
- Employee wellbeing initiatives
- Support for non-accidental injuries
- Learning and development through the IVC Evidensia Academy
- Pawsome Benefits - discounts and cashback from various retailers
- Pension scheme
- Discounted staff pet care
Additional Information:
Seniority level: Entry level
Employment type: Part-time
Job function: Healthcare Provider
Industry: Veterinary
Veterinary Receptionist employer: Vet Record Careers
Contact Detail:
Vet Record Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with common veterinary terminology and procedures. This will not only help you communicate effectively with the veterinary team but also impress potential employers with your knowledge of the industry.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. Being able to demonstrate your ability to handle various client interactions, especially in a fast-paced environment, can set you apart from other candidates.
✨Tip Number 3
Research Market Vets and their values. Understanding their approach to client and patient care will allow you to tailor your conversations during interviews, showing that you are genuinely interested in being part of their team.
✨Tip Number 4
Network with current or former veterinary receptionists to gain insights into the role. They can provide valuable tips on what to expect and how to excel, which can be beneficial during your interview process.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Veterinary Receptionist. Tailor your application to highlight relevant experience and skills that match what Market Vets is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or veterinary settings. Emphasise your communication skills, attention to detail, and ability to work in a fast-paced environment.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Market Vets and how your skills align with their values and needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Vet Record Careers
✨Show Your Passion for Animals
As a Veterinary Receptionist, it's crucial to demonstrate your love for animals during the interview. Share any relevant experiences you have with pets or in animal care, as this will show your potential employer that you genuinely care about the well-being of their clients' pets.
✨Highlight Your Communication Skills
Exceptional communication is key in this role. Be prepared to discuss how you've effectively communicated with clients in previous jobs. Use specific examples to illustrate your ability to handle inquiries and manage client relationships with empathy and professionalism.
✨Familiarise Yourself with GDPR
Since managing client records in compliance with GDPR is part of the job, make sure you understand the basics of data protection. You might be asked about how you would handle sensitive information, so being knowledgeable in this area will impress your interviewers.
✨Demonstrate Your Organisational Skills
The role requires efficient diary management and handling multiple tasks simultaneously. Prepare to discuss how you prioritise tasks and manage your time effectively. Providing examples of how you've successfully juggled responsibilities in a fast-paced environment will showcase your suitability for the position.
