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- Tasks: Join our team as a Veterinary Receptionist, handling calls, scheduling, and patient records.
- Company: Oaks Vet Centre, a caring and supportive veterinary practice.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Work with animals and a passionate team while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible part-time hours with opportunities for learning and development.
We are looking for a friendly and approachable Veterinary Receptionist to join our team at Oaks Vet Centre. The ideal candidate will have a passion for animals and experience in customer service and administrative tasks. We are looking for someone with excellent communication skills both verbal and written, strong organisational skills, attention to detail, the ability to multi-task in a very fast-paced environment and proficiency in computer skills.
Duties Will Include:
- Answering phone calls
- Triage emergency phone calls
- Scheduling appointments
- Updating patient records
- Dispensing medications
- Processing payments/banking
- Dealing with outstanding accounts
- Maintain cleanliness of reception, consult rooms and communal areas
About The Team:
Our greatest asset is our team. Our experienced team of veterinary surgeons is supported by a dedicated team of nurses and support staff. We all pride ourselves on providing the highest level of patient care and customer service. We have a reception team of 11 working over 3 practices in Ayrshire, Saltcoats, Largs and Dundonald.
Your shift pattern:
We are looking for someone to work 20 hours over 5 days. It will include 2 Saturday mornings in 4 in our Largs practice.
Benefits:
- 6.6 Weeks annual leave FTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
Seniority level: Entry level
Employment type: Part-time
Job function: Health Care Provider
Industries: Veterinary
Veterinary Receptionist (Part-Time) in Saltcoats employer: Vet Record Careers
Contact Detail:
Vet Record Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Part-Time) in Saltcoats
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Oaks Vet Centre and its staff. Mentioning specific team members or values during your chat can show you’re genuinely interested and that you’ve done your homework.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your passion for animals and customer service skills more confidently when it’s your turn to shine.
✨Tip Number 3
Show off your organisational skills! Bring along a portfolio or a neat folder with examples of your previous work or any relevant certifications. It’s a great way to demonstrate your attention to detail and keep everything tidy.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Veterinary Receptionist (Part-Time) in Saltcoats
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let your love for animals shine through! Share any relevant experiences you have with pets or in a veterinary setting. We want to see that you're not just looking for a job, but that you genuinely care about animal welfare.
Highlight Your Customer Service Skills: Since this role involves a lot of interaction with clients, make sure to emphasise your customer service experience. Talk about how you've handled difficult situations or provided excellent service in the past. We value friendly and approachable team members!
Be Organised and Detail-Oriented: In your application, mention any experience you have with administrative tasks. We need someone who can juggle multiple responsibilities, so highlight your organisational skills and attention to detail. A well-structured application will show us you’re the right fit!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills and passion in the best light. Don’t miss out on this opportunity to join our amazing team!
How to prepare for a job interview at Vet Record Careers
✨Know Your Stuff About Animals
Brush up on your knowledge of common pets and their needs. Being able to chat about different breeds or basic animal care can show your passion for animals, which is key for a Veterinary Receptionist role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about times you’ve handled difficult situations or gone the extra mile for a customer – this will highlight your approachability and problem-solving skills.
✨Practice Multi-Tasking Scenarios
Since the job involves juggling multiple tasks, consider practising scenarios where you have to answer a phone call while scheduling an appointment. This will help you demonstrate your ability to stay organised and calm under pressure during the interview.
✨Be Ready with Questions
Have a few thoughtful questions prepared about the team and the work environment. This shows your interest in the role and helps you gauge if it’s the right fit for you. Ask about team dynamics or how they handle busy periods at the practice.
