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- Tasks: Welcome clients, manage appointments, and handle administrative tasks in a vibrant veterinary practice.
- Company: Join a supportive small animal practice dedicated to exceptional care and teamwork.
- Benefits: Enjoy 6.6 weeks annual leave, flexible hours, and discounts on pet care.
- Why this job: Experience job satisfaction while making a difference in animal welfare with a close-knit team.
- Qualifications: GCSEs in English and Maths, strong communication skills, and a friendly attitude required.
- Other info: Part-time role averaging 23.12 hours per week with a Saturday morning rota.
We are looking for a friendly and enthusiastic Receptionist to join our established team at our Wellpets Cwmbran practice. The role will include welcoming patients and clients, making appointments, telephone enquiries, taking payments and further administrative tasks. This exciting role would give huge job satisfaction to a highly motivated and organised individual, who can deliver outstanding customer service.
Why join us?
We are a growing small animal practice with two well-equipped sites and a close-knit team that takes pride in fostering a supportive and collaborative environment. Every team member plays a vital role in delivering exceptional care to our patients. Our vets bring a wealth of experience, working alongside dedicated veterinary nurses and support staff who share a strong commitment to animal welfare. We prioritise open communication and teamwork, ensuring that everyone's voice is valued.
More About You
- Confident in dealing with clients and have the ability to build positive relationships with a high level of professionalism and interpersonal skills.
- Be computer literate and have at least GCSE's or equivalent in English and Maths.
- Have an excellent telephone manner and people skills.
- Strong written and verbal communication skills.
- Ability to prioritize tasks according to importance in a fast-paced environment whilst providing a high quality service.
- Dependable, punctual, and able to work flexible working hours.
Working pattern
This is a part time position, averaging 23.12 hours per week. This will be 3 x 6 hour shifts and 1 x 4 hour shift during the week, times may vary in line with practice opening hours between 8am and 7pm. There is also a 1:4 Saturday morning rota, which is an 8.30am-1pm shift.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
Part Time Veterinary Receptionist employer: Vet Record Careers
Contact Detail:
Vet Record Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with common veterinary terminology and procedures. This will not only help you communicate effectively with the team but also impress during any informal chats or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to demonstrate your ability to remain calm and professional under pressure is key for this role.
✨Tip Number 3
Research the practice and its values. Understanding their commitment to animal welfare and teamwork can help you align your answers and show that you're a great fit for their culture.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your application and potential interview.
We think you need these skills to ace Part Time Veterinary Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Emphasise any previous work in veterinary or healthcare settings, as well as your interpersonal skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the veterinary field. Mention specific skills that align with the job description, such as your ability to handle telephone enquiries and manage appointments efficiently.
Showcase Your Communication Skills: Since strong written and verbal communication skills are essential, ensure your application is free from errors and clearly conveys your message. Use professional language and structure your writing well.
Highlight Flexibility and Dependability: In your application, mention your availability and willingness to work flexible hours, including weekends. This shows that you are dependable and ready to meet the needs of the practice.
How to prepare for a job interview at Vet Record Careers
✨Show Your Enthusiasm
As a Veterinary Receptionist, your enthusiasm for animals and customer service is crucial. Make sure to express your passion for working with pets and helping their owners during the interview.
✨Demonstrate Communication Skills
Since you'll be dealing with clients and their pets, showcase your strong verbal and written communication skills. Practice answering common questions clearly and confidently, and be ready to discuss how you handle difficult conversations.
✨Highlight Organisational Abilities
The role requires excellent organisational skills, especially in a fast-paced environment. Be prepared to share examples of how you've successfully managed multiple tasks or prioritised effectively in previous roles.
✨Familiarise Yourself with the Practice
Research the veterinary practice and its values before the interview. Understanding their approach to animal welfare and client care will help you align your answers with their expectations and demonstrate your genuine interest in joining their team.
