At a Glance
- Tasks: Lead consumer research to drive impactful decisions and outcomes.
- Company: Join a dynamic team focused on product innovation and consumer insights.
- Benefits: Full-time role with opportunities for growth and collaboration.
- Other info: Embrace a collaborative environment where your insights truly matter.
- Why this job: Become the go-to expert on consumers and shape future products.
- Qualifications: Degree in relevant field or equivalent experience; research tool proficiency required.
The predicted salary is between 35000 - 45000 £ per year.
Location: United Kingdom (Full-time on-site, 5 days/week)
Team: Product Innovation (UK) + Global CI energised by research that changes decisions and drives measurable outcomes.
Growth-oriented — actively seeking to evolve from being a skilled researcher into becoming the team's most trusted consumer expert.
Collaborative and generous with knowledge — comfortable working in open, cross-functional environments where influence is earned, not enforced.
Comfortable with ambiguity — able to define a clear research path when the brief is unclear, the timeline is tight, and the stakeholders are uncertain.
Qualifications
- Bachelor's degree or higher in Psychology, Anthropology, Social Sciences, Behavioural Science, Human-Computer Interaction, Marketing, or a related discipline — or equivalent demonstrable experience.
- Proficiency with qualitative research tools (e.g., Dovetail, Lookback, UserTesting) and quantitative platforms (e.g., Qualtrics, Alchemer, DIY survey tools).
- Familiarity with analytics tools (e.g., Google Analytics, Amplitude, Hotjar) to complement primary research with behavioural data.
- Knowledge of GDPR and EU data protection standards as they apply to consumer research.
Why This Role Is Different
Most research roles ask you to answer questions. This one asks you to own the consumer. The expectation is that over time, you become the person in the building who knows the consumer best — not because you've run the most studies, but because you've synthesised the broadest knowledge, built the deepest empathy, and developed the sharpest commercial instinct. Research is the method; consumer expertise is the destination.
Consumer & UX Researcher – UK (Global Consumer Insights Team) employer: VeSync
As a Consumer & UX Researcher in the UK, you will thrive in a dynamic and collaborative environment that values your insights and expertise. Our growth-oriented culture encourages you to evolve into the team's most trusted consumer expert, while offering ample opportunities for professional development and knowledge sharing. With a focus on meaningful research that drives impactful decisions, you'll be part of a team that not only values your contributions but also fosters a supportive atmosphere where innovation flourishes.
StudySmarter Expert Advice🤫
We think this is how you could land Consumer & UX Researcher – UK (Global Consumer Insights Team)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your research projects and insights. We want to see how you’ve tackled ambiguity and turned it into actionable consumer knowledge.
✨Tip Number 3
Prepare for those interviews! Brush up on your qualitative and quantitative research tools. We’re looking for someone who can confidently discuss their methods and how they’ve influenced decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Consumer & UX Researcher – UK (Global Consumer Insights Team)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Consumer & UX Researcher role. Highlight your proficiency in qualitative and quantitative research tools, and don’t forget to sprinkle in some examples of how you've navigated ambiguity in past projects.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about understanding consumers and how you can contribute to our team. Share specific experiences that demonstrate your collaborative spirit and your journey towards becoming a trusted consumer expert.
Showcase Your Research Skills:In your application, be sure to mention any relevant research tools and analytics platforms you’ve used. We want to see how you’ve applied these skills in real-world scenarios, so include examples that illustrate your ability to derive insights from data.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at VeSync
✨Know Your Research Tools
Make sure you're well-versed in the qualitative and quantitative research tools mentioned in the job description. Familiarise yourself with platforms like Dovetail, Qualtrics, and Google Analytics. Being able to discuss your experience with these tools will show that you’re ready to hit the ground running.
✨Showcase Your Consumer Expertise
Prepare to demonstrate how you've built consumer empathy in your previous roles. Think of specific examples where your insights led to impactful decisions. This role is about owning the consumer, so be ready to share how you’ve synthesised knowledge and developed a deep understanding of consumer behaviour.
✨Embrace Ambiguity
Since the role requires comfort with ambiguity, think of times when you had to navigate unclear briefs or tight timelines. Be prepared to discuss how you defined a clear research path in those situations. This will highlight your problem-solving skills and adaptability.
✨Collaborate and Communicate
This position values collaboration, so think about how you’ve worked in cross-functional teams before. Prepare to talk about how you’ve shared knowledge and influenced others without enforcing your ideas. Highlighting your collaborative spirit will resonate well with the team’s culture.
