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- Tasks: Build relationships with VIP clients and manage luxury item sales.
- Company: Vestiaire Collective is a leading marketplace for pre-loved fashion, promoting sustainability.
- Benefits: Enjoy competitive pay, learning opportunities, and two days for community projects.
- Why this job: Join a diverse team making a real impact in the fashion industry.
- Qualifications: Proactive, strong communicator with a passion for luxury fashion and sustainability.
- Other info: Open to all backgrounds; unique perspectives are encouraged.
The predicted salary is between 36000 - 60000 £ per year.
Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.
About the role ️
The VIP Consignment team at Vestiaire Collective provides a premium, white-glove selling service for high-value clients, handling everything from wardrobe curation to pricing, storage, and logistics.
As a VIP Consignment Account Manager, you will build and maintain strong relationships with VIP sellers, drive business growth through client acquisition and retention, and ensure a seamless, high-quality experience.
This role is ideal for a commercially driven professional with a deep understanding of luxury fashion and a passion for sustainability.
What you\’ll do
- Build and maintain strong relationships with VIP clients to drive retention, repeat deposits, and sales growth.
- Identify and onboard new high-value sellers through personal networks, business development initiatives, and referrals.
- Conduct at-home wardrobe appointments, curating luxury items and providing expert guidance on pricing and selling strategies.
- Manage client inventory to optimise listings, ensuring fast sales and maximum profitability.
- As as a brand ambassador, representing Vestiaire Collective at events and fostering partnerships to expand the consignment business.
Who you are
- Proactive and commercially driven, with a self-starting mindset and the ability to work autonomously towards ambitious targets.
- Strongnetwork or ability to build one, leveraging personal connections and referrals to grow the VIP consignment business.
- Thrivesin a fast-paced, ever-changing environment, adapting quickly to shifting priorities and business needs.
- Excellentcommunication and interpersonal skills, capable of building trust with high-value clients and representing Vestiaire Collective professionally.
- Deepunderstanding of the luxury market, including brand knowledge, pricing trends, and the needs of discerning sellers.
- Highlyorganised and detail-oriented, managing multiple clients, appointments, and inventory efficiently.
- Excellentcommunicator, confident in liaising with both external VIP clients and internal stakeholders to drive business success.
- Comfortableworking across office and client-facing settings, balancing in-person wardrobe appointments with strategic planning and business development.
What we offer
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project – reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive compensation and benefits package
As full member of our entrepreneurial project, you will be eligible to free shares
Research indicates that people from underrepresented backgrounds—including women, people with disabilities, and other marginalized communities—often hesitate to apply for roles unless they meet every single requirement.
At Vestiaire Collective, we believe that talent comes in many forms, and we\’re committed to creating an inclusive environment where everyone can thrive. Your unique perspective could be exactly what our team needs, so we encourage you to apply even if you don\’t tick every box.
Vestiaire Collective is an equal opportunities employer
Beware of Scams
Vestiaire Collective only contacts candidates via official emails ending in@vestiairecollective.com or no-reply@hire.lever.co . We never use WhatsApp, Telegram, or similar apps for job offers, nor will we ever request payments or banking details.
If you receive a suspicious message, please report it tocareers@vestiairecollective.com
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VIP Personal Shopper UK employer: Vestiaire Collective
Contact Detail:
Vestiaire Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Personal Shopper UK
✨Tip Number 1
Network like a pro! Since this role requires building strong relationships with VIP clients, leverage your existing connections in the luxury fashion industry. Attend relevant events and engage with potential clients to showcase your expertise and passion for sustainability.
✨Tip Number 2
Stay updated on luxury fashion trends. Familiarise yourself with current pricing strategies and brand knowledge to impress during interviews. This will not only demonstrate your understanding of the market but also your commitment to providing expert guidance to clients.
✨Tip Number 3
Prepare for client interactions by practising your communication skills. Role-play scenarios where you conduct at-home wardrobe appointments or discuss selling strategies. Being confident and articulate will help you build trust with high-value clients.
✨Tip Number 4
Showcase your organisational skills. Think about how you would manage multiple clients and appointments efficiently. During interviews, share examples of how you've successfully juggled various tasks in fast-paced environments to highlight your ability to thrive under pressure.
We think you need these skills to ace VIP Personal Shopper UK
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with Vestiaire Collective's values: Activism, Transparency, Dedication, Greatness, and Collective. Reflect these values in your application to show alignment with their mission.
Highlight Relevant Experience: Emphasise your experience in luxury fashion and client management. Provide specific examples of how you've built relationships with high-value clients and driven business growth.
Showcase Your Passion for Sustainability: Demonstrate your commitment to sustainability in fashion. Share any relevant experiences or initiatives you've been involved in that align with Vestiaire Collective's mission.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the VIP Personal Shopper role. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at Vestiaire Collective
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for sustainable fashion during the interview. Discuss how you align with Vestiaire Collective's mission and values, and share any personal experiences or initiatives you've been involved in that promote sustainability.
✨Demonstrate Your Luxury Market Knowledge
Prepare to discuss current trends in the luxury fashion market. Be ready to showcase your understanding of pricing strategies, brand knowledge, and what discerning sellers look for when choosing a consignment service.
✨Highlight Your Relationship-Building Skills
Since the role involves building strong relationships with VIP clients, come prepared with examples of how you've successfully managed client relationships in the past. Emphasise your communication skills and ability to foster trust and loyalty.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability in a fast-paced environment. Think of examples where you've had to manage multiple priorities or adapt to changing circumstances, especially in client-facing situations.