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Quality Control Associate (Crawley)
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Vestiaire Collective
Quality Control Associate (Crawley)

Quality Control Associate (Crawley)

Crawley Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Vestiaire Collective

At a Glance

  • Tasks: Ensure quality control of pre-loved fashion items and validate product data.
  • Company: Join Vestiaire Collective, a leading global marketplace for sustainable fashion.
  • Benefits: Enjoy competitive pay, learning opportunities, and 2 days for volunteering.
  • Why this job: Make a real impact on sustainable fashion while working in a diverse team.
  • Qualifications: Experience in fashion quality control and a passion for luxury brands required.
  • Other info: Work in a fast-paced environment with a strong focus on community and activism.

The predicted salary is between 30000 - 42000 £ per year.

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.

We currently have a diverse global team of 650 employees representing more than 50 nationalities. Our values are community, activism, transparency, dedication and greatness. We are proud to be a BCorp.

Vestiaire Collective is looking for a Quality controler (H/F/D)

About the role

Reporting to the QC Team Leader, the Quality Controller ensures the quality control of all received products into our workshop to guarantee the compliance of sales announcements and make reliable transactions, in accordance with our company standards.

What you’ll be doing

  • Be in charge of a product rack and process accordingly to the FIFO & area rules.
  • Scan product ID and read the data sheet.
  • Ensure all necessary controls in accordance with VC specifications (product value, size, status, etc.) and validate the product data sheet compliancy.
  • Ensure the product restoration if needed to facilitate the transaction (cleaning, stitching, etc.).
  • Make all the necessary comments to the product data sheet to make the transaction reliable and avoid returns.
  • Identify the blocking points that could hinder the transaction and make the most appropriate decision for Vestiaire Collective, the seller and the buyer.
  • Act as a trusted third party between the buyer and the seller in case of anomaly.
  • Seal the items after each check to certify their passage through our workshop.
  • Follow the proper storage of controlled racks accordingly to the FIFO & area rules.
  • Alert your line manager in case of doubt or malfunction.
  • Manage the inventory of the areas he/she is responsible for.
  • Be the linking pin between different VC services as required (SRM, logistics, Concierge, etc.)

    • Who you are

  • Strong experience with fashion items (clothing, shoes and accessories) quality control, inspection, refurbishment, and/or repairs preferred
  • Passionate about fashion industry, luxury brands and vintage items
  • Curiosity, a methodical approach & extreme attention to detail
  • A strong understanding of luxury fashion
  • A passion for sharing knowledge/expertise & willingness to learn/improve processes where needed
  • Ability to work closely with the customer service and answer’s client request
  • Able to work in a fast-paced facility environment
  • Strong organizational and multitasking skills with a positive attitude no matter what the task requires
  • Excellent communication skills and able to effectively convey our brand image. A high standard of written and spoken English is essential.
  • Customer centric and solution oriented
  • Outstanding work ethic and ability to reach daily quota and goal

    • What we offer

  • A meaningful job with an impact on the way people consume fashion and promote sustainability
  • The opportunity to do career defining work in a fast growing French-born scale up
  • The possibility to work as part of a global diverse team with more than 50 nationalities
  • 2 days to help Project – reinforcing your activist journey and volunteer for an association
  • Significant investment in your learning and growth
  • Competitive compensation and benefits package

    • Vestiaire Collective is an equal opportunities employer

    Next steps

    If you are ready to join our fast-paced company, apply below : upload your resume in English and answer our questions ! Our team will review your application within the following 4 weeks. If your profile and experience fit our requirements, we will invite you for a first phone call.

    Quality Control Associate (Crawley) employer: Vestiaire Collective

    Vestiaire Collective is an exceptional employer, offering a meaningful role as a Quality Control Associate in Crawley, where you can contribute to the sustainable fashion movement. With a strong commitment to employee growth, a diverse global team, and a culture that values community and activism, you'll find ample opportunities for professional development and collaboration. Enjoy competitive compensation, a supportive work environment, and the chance to make a real impact in the fashion industry.
    Vestiaire Collective

    Contact Detail:

    Vestiaire Collective Recruiting Team

    View Vestiaire Collective Profile

    StudySmarter Expert Advice 🤫

    We think this is how you could land Quality Control Associate (Crawley)

    ✨Tip Number 1

    Familiarise yourself with the latest trends in the fashion industry, especially around sustainability and circular fashion. This knowledge will not only help you understand Vestiaire Collective's mission but also demonstrate your passion for the role during any discussions.

    ✨Tip Number 2

    Prepare to showcase your attention to detail by thinking of specific examples from your past experiences where you successfully managed quality control or inspections. Being able to articulate these instances will highlight your suitability for the Quality Control Associate position.

    ✨Tip Number 3

    Network with current or former employees of Vestiaire Collective on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during the interview process.

    ✨Tip Number 4

    Demonstrate your customer-centric approach by preparing to discuss how you would handle potential issues between buyers and sellers. Think of scenarios where you resolved conflicts or improved customer satisfaction, as this aligns with the responsibilities of the role.

    We think you need these skills to ace Quality Control Associate (Crawley)

    Quality Control Experience
    Attention to Detail
    Knowledge of Fashion Items
    Product Inspection Skills
    Refurbishment and Repair Skills
    Organisational Skills
    Multitasking Abilities
    Strong Communication Skills
    Customer Service Orientation
    Problem-Solving Skills
    Inventory Management
    Understanding of Luxury Fashion
    Ability to Work in a Fast-Paced Environment
    Curiosity and Willingness to Learn

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Quality Control Associate. Familiarise yourself with the specific tasks mentioned in the job description, such as product inspection and compliance checks.

    Tailor Your CV: Highlight your relevant experience in quality control, especially within the fashion industry. Emphasise any skills related to attention to detail, organisation, and communication, as these are crucial for the role.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of luxury brands. Mention how your values align with those of Vestiaire Collective, particularly around sustainability and community.

    Proofread Your Application: Ensure that your CV and cover letter are free from errors. A high standard of written English is essential for this role, so take the time to proofread and possibly ask someone else to review your application before submission.

    How to prepare for a job interview at Vestiaire Collective

    ✨Show Your Passion for Fashion

    Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or insights you have about luxury brands and vintage items, as this will demonstrate your genuine interest in the role.

    ✨Highlight Attention to Detail

    Since the role requires extreme attention to detail, prepare examples from your past experiences where your meticulousness made a difference. Discuss how you ensured quality control in previous positions, especially with fashion items.

    ✨Demonstrate Problem-Solving Skills

    Be ready to discuss scenarios where you identified issues and took initiative to resolve them. This could involve handling customer queries or managing product discrepancies, showcasing your ability to think on your feet.

    ✨Prepare Questions About Company Values

    Familiarise yourself with Vestiaire Collective's values such as community, activism, and sustainability. Prepare thoughtful questions that reflect your understanding of these values and how they align with your own beliefs, showing that you're a good cultural fit.

    Quality Control Associate (Crawley)
    Vestiaire Collective
    Location: Crawley
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