Authentication Associate in Crawley

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh, and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York. We currently have a diverse global team of 600 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective.

As an Authentication Associate, you will be responsible for verifying the origin and authenticity of luxury products (leather goods, ready-to-wear, jewelry, watches, accessories) before they proceed to quality control. You will play a critical role in maintaining the integrity of our catalog by detecting counterfeit items and preventing fraud. This is a warehouse-based position that requires versatility during peak activities and participation in team projects like process security (5S) and inventory management.

Work Schedule

• Hours: Mon–Fri, 9AM–5:30PM (40 hours/week) with a 45 min lunch break.
• Training: Includes an initial intensive 1 month training period.

What you’ll be doing

• Authentication: Examine and verify the authenticity of luxury goods using specialized knowledge, tools, and techniques (UV lighting, magnification, etc.).
• Quality & Documentation: Ensure products comply with descriptions and create or update related authentication documentation.
• KPI Management: Maintain high performance against targets, including 100% productivity, a 0.10% return rate, and keeping 'false fake' rates below 3%.
• Process Improvement: Support the 5S project to improve warehouse processes and security.
• Continuous Learning: Engage in rigorous training (e.g., Level 1 & 2 Academy programs) to specialize in brands and categories like handbags, jewelry, or watches.

Who you are

Requirements & Skills

• Experience: Previous experience in authentication, auction houses, museums, or luxury retail is highly preferred.
• Product Knowledge: Strong knowledge of luxury fashion and brands is a must.
• Technical Skills: Familiarity with research databases and specialized authentication software/tools.
• Soft Skills:
• Methodological: A structured approach to processing items.
• Communication: Ability to provide clear feedback on items without taking technical critiques personally.
• Time Management: Ability to reach productivity targets and manage daily tasks independently.

What we offer

• A meaningful job with an impact on the way people consume fashion and promote sustainability.
• The opportunity to do career-defining work in a fast-growing French-born scale up.
• The possibility to work as part of a globally diverse team with more than 50 nationalities.
• Two days to help Project - reinforcing your activist journey and volunteer for an association.
• Significant investment in your learning and growth.
• Competitive compensation and benefits package.
• As full member of our entrepreneurial project, you will be eligible to free shares.

Research indicates that people from underrepresented backgrounds—including women, people with disabilities, and other marginalized communities—often hesitate to apply for roles unless they meet every single requirement. At Vestiaire Collective, we believe that talent comes in many forms, and we're committed to creating an inclusive environment where everyone can thrive. Your unique perspective could be exactly what our team needs, so we encourage you to apply even if you don't tick every box. Vestiaire Collective is an equal opportunities employer.

Beware of Scams

Vestiaire Collective only contacts candidates via official emails ending in @vestiairecollective.com or [email protected]. We never use WhatsApp, Telegram, or similar apps for job offers, nor will we ever request payments or banking details. If you receive a suspicious message, please report it to [email protected]. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.