Debt and Credit Control Manager

Do you have proven experience managing debt recovery, credit control, and financial risk within a commercial business environment?Vestas Celtic Wind Operations > NCE > Customer Experience Development North We are looking for an experienced Debt & Credit Control Manager to lead debt management, cash collection and dispute resolution across NCE North. The role requires a strong people leader who can combine credit-control expertise with commercial judgement, data-led decision making and the ability to influence across multiple countries and functions.ResponsibilitiesYour main responsibilities will be: Lead, develop and motivate the NCE North Debt & Credit Control team, creating a high-performance culture focused on accountability, ownership and resultsDrive the reduction of overdue and aged debt by implementing effective collection strategies and prioritising high-value, high-risk and long-outstanding accountsManage complex customer disputes and internal payment blockers, working closely with stakeholders to secure timely resolutions and cash collectionCollaborate with Finance, Customer Service, Commercial, Contract Management and regional teams across a multi-country matrix organisation to improve payment outcomesEnsure all material overdue debt positions have clear ownership, action plans, escalation routes and committed resolution or payment datesLeverage SAP and Salesforce to enhance debt visibility, strengthen controls, improve case management and deliver accurate reporting and forecastingIdentify debt trends, risks and root causes, providing management insight and leading continuous improvements across the invoice-to-cash processQualificationsSignificant experience in Credit Control, Debt Management, Accounts Receivable or Order-to-Cash functions, ideally within a large international organisationProven leadership experience with a track record of developing, motivating and managing high-performing teamsDemonstrated success in reducing overdue debt, improving cash collection performance and managing complex, high-value customer accountsStrong experience resolving customer disputes, balancing commercial priorities and maintaining positive customer relationships while protecting cash flowProficient in SAP and Salesforce, or similar CRM and workflow platforms, with the ability to utilise data to drive performance and decision-makingExperience working across multiple countries, cultures and business units, effectively influencing stakeholders within a matrix organisationStrong analytical, communication and negotiation skills, with experience in service, engineering, infrastructure, renewable energy or other contract-led B2B environments being advantageousCompetenciesWe expect that you:People Leadership: Inspires, coaches, and develops team members while setting clear performance expectations and maintaining strict accountability for resultsDebt & Credit Control Expertise: Leverages a strong understanding of collections, aging, credit risk, disputes, and accounts receivable processes to manage customer accounts effectivelyCommercial Acumen: Balances cash flow protection with long-term customer relationships by understanding the underlying commercial and contractual context of outstanding debtMatrix Leadership & Influencing: Creates cross-functional and international alignment to drive action and results without relying on direct authorityResults & Continuous Improvement: Focuses on action-oriented execution and root-cause problem solving to eliminate recurring process issues and deliver measurable outcomesCustomer Negotiation & Challenge: Confidently handles difficult client conversations, challenges non-payment, and secures credible payment commitments through resilient stakeholder engagementData & Systems Capability: Utilizes SAP, Salesforce, and reporting analytics tools to establish operational transparency, prioritize actions, and monitor performanceWhat we offer This high-impact role offers the opportunity to shape debt and credit control capability across NCE while directly influencing cash, working capital, and overall commercial performance. Working in a highly collaborative environment, you will lead a dedicated team, engage with senior cross-functional stakeholders across multiple countries, and establish consistent, data-driven debt management practices. By focusing on developing both people capability and business processes, you will drive sustainable operational improvements that deliver clear, measurable results for NCE's financial health.Additional informationYour work location will be in GB, Warrington or SE, Malmö.Applications are handled on an ongoing basis. Please apply online with your letter of motivation and CV.Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. All inquiries are treated confidentially.Our commitment to a fair hiring.At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.DEIB StatementAt Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.BEWARE – RECRUITMENT FRAUDIt has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, About VestasVestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.