Office and Facilities Assistant in Maidenhead

Vestacy is a standalone company with a clear purpose: to transform houses into homes. We’re home to some of the world’s most trusted brands helping millions of people care for the spaces they live in every day. Backed by Advent, a leading global private equity firm, we have the freedom to think big and move fast. With almost 3,000 colleagues across 20+ countries, we see every person as a Founder, empowered to make bold decisions and shape what’s next.

Our Workplace and Facilities Management team plays a pivotal role in creating and delivering a positive and successful employee experience across our real estate portfolio. We're proud of how our sustainability efforts minimise energy consumption, reduce waste and promote eco-friendly practices, all while orchestrating best-in-class facilities for our people. We're here to create inspiring spaces that our people want to be in, providing a conducive, inclusive and productive work environment, always thinking about workflow efficiency, employee comfort and collaboration.

We are seeking a proactive and highly organised Office & Facilities Assistant to support the smooth running of our office, facilities, and front-of-house operations. This role is key to ensuring a well-maintained, welcoming, and efficient working environment for employees and visitors.

Working Pattern:

• Monday to Thursday 9:30am to 2:30pm (5 hours per day)
• Friday 9:30am to 1:30pm (4 hours)

Your responsibilities:

• Prepare and maintain coffee machines for daily staff use
• Manage and replenish kitchen supplies (e.g. coffee, tea, milk, sugar, refreshments)
• Coordinate catering for meetings and team events
• Maintain office supplies, including stationery
• Ensure upkeep of office furniture and plants
• Support management of utilities (heating, air conditioning)
• Set up meeting rooms and support internal events
• Maintain office cleanliness and oversee waste management
• Arrange couriers and support printing/binding requirements
• Liaise with external contractors and building management
• Coordinate with IT and external providers to ensure systems run effectively
• Manage staff and visitor access passes, including security systems
• Distribute incoming and outgoing mail and parcels
• Conduct health and safety inductions for new starters
• Provide reception and hospitality support when required
• Oversee cleaning services and related payment processes
• Support health and safety compliance across the office
• Assist with parking system management
• Carry out additional duties as reasonably required, including basic IT support

The experience we're looking for:

• Strong team player with excellent interpersonal skills
• Highly organised, reliable, and proactive
• Proficient in Microsoft Office (Word, Excel, Teams)
• Basic maintenance/DIY, problem-solving, and IT skills
• Flexible, with willingness to work occasional paid overtime
• Good understanding of health and safety practices

The skills for success:

• Organizational skills
• Communication and influencing skills
• Attention to detail
• Decision-making skills
• Health and safety awareness
• Leadership skills
• Analytical and problem-solving skills

What we offer:

We believe great work deserves great rewards. That’s why we offer numerous local benefits and global benefits designed to help you grow and thrive, such as career mobility opportunities, a referral program, access to our online learning academy, mental wellbeing support, and short-term bonus incentives.

Equality:

We believe the best teams are built like great homes: on strong foundations and room to grow. That’s why we hire for potential as well as experience. If you resonate with our purpose, we encourage you to apply, even if you don’t tick every box. We’re committed to equal opportunity for all, regardless of age, ability, background, identity, or any other characteristic protected by law. Together, we create a space where everyone can thrive.