Strategic Account Manager

Who We Are: Veson Nautical empowers the global maritime industry to navigate complexity on all sides of the trade. Veson’s platform combines AI-driven workflows, trusted data, and seamless collaboration, to deliver the insight and context needed for confident, competitive decision-making. Shaped by decades of innovation and deep client partnership, Veson has become the industry standard for propelling maritime commerce-supporting the full freight contract lifecycle across chartering, operations, finance, and analytics.

The Opportunity: The Strategic Account Manager is an individual contributor role responsible for managing and expanding Veson’s strategic enterprise accounts within either the Energy & Commodities or Maritime, Freight, Banking & Other verticals. Reporting to the Director of Strategic Accounts, the Account Manager plays a critical role in defining and executing account-level growth strategies, fostering executive relationships, and aligning Veson’s full suite of products - IMOS, VesselsValue, Shipfix, and Q88 - with clients’ business objectives. This role requires exceptional commercial acumen, strategic thinking, and the ability to influence senior stakeholders both internally and externally.

Key Responsibilities:

• Lead overall strategy, execution, and revenue performance for Veson’s accounts within the assigned vertical, partnering closely with the VP of the vertical to shape commercial direction.
• Develop and execute account growth plans that align client strategic objectives with Veson’s full solution portfolio, identifying and pursuing cross-sell and upsell opportunities across IMOS, VesselsValue, Shipfix, and Q88.
• Build and maintain trusted, strategic relationships with C-level executives and key decision-makers, navigating complex organizational structures across multiple levels, geographies, and functional areas.
• Act as Veson’s senior relationship owner, leading executive business reviews and driving long-term partnership engagement.
• Ensure on-time renewals and proactively address risks to retention and client satisfaction, leading negotiation of renewal, expansion, and master agreement contracts.
• Apply structured sales methodologies (MEDDPICC, Challenger) to manage complex sales and renewal cycles, maintaining accurate forecasting and pipeline management through Salesforce.
• Collaborate cross-functionally with Pre-Sales, Legal, Finance, and Product to ensure deals are strategically aligned and commercially sound.
• Partner with Industry Advocate Executives and Customer Success teams to deliver cohesive, high-impact client engagement strategies.
• Serve as the client’s internal advocate, providing Product and Marketing teams with insight on market trends and evolving client needs.
• Provide thought leadership within the vertical, contributing to strategy sessions, client workshops, and co-developing case studies and success stories with Marketing.
• Actively represent Veson at major industry forums, conferences, and panels to strengthen market presence.

Qualifications:

• Bachelor’s degree required; MBA or equivalent advanced degree preferred.
• 6-8+ years of progressive experience in strategic account management or enterprise sales within SaaS, data, or technology-driven environments, with a proven track record of sustained revenue growth, retention, and consistent quota attainment.
• Demonstrated success in executive-level relationship management and complex contract negotiations across global, matrixed organizations.
• Experience driving cross-sell and upsell initiatives across multiple product lines, with a strong understanding of subscription-based commercial models and client lifecycle management.
• Formal training or certification in sales methodologies (MEDDPICC, Challenger, or Solution Selling) desirable.
• Skilled in CRM systems (Salesforce preferred) and data-driven account management practices.
• Deep familiarity with one or more of Veson’s key verticals - maritime, shipping, freight, banking, or commodities trading - preferred.
• Demonstrated history of top performance recognition (e.g., President’s Club or equivalent).

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

More About Veson: We are a team of multi-cultural, multi-disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts. Veson Nautical is a successful, rapidly growing global software company. Our clients are the world’s leading commercial maritime owners, operators and commodity trading companies. Veson’s solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in Singapore, Tokyo, London, Houston and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.