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- Tasks: Manage renewal processes and collaborate with teams to ensure smooth operations.
- Company: Join Veson Nautical, a fast-growing software company in maritime commerce.
- Benefits: Gain valuable experience in a dynamic SaaS environment with career growth opportunities.
- Why this job: Be part of a team that drives efficiency in maritime logistics and commerce.
- Qualifications: Recent graduates or those with up to 2 years of relevant experience are encouraged to apply.
- Other info: Diverse and inclusive workplace focused on employee development.
The predicted salary is between 28800 - 48000 £ per year.
Veson Nautical is a well-established and rapidly growing software company working to provide end-to-end logistical, operational, and analytical solutions to propel the efficiency and effectiveness of Maritime Commerce.
The Opportunity: The Renewals Associate plays a key role in supporting Veson’s Corporate Sales team, ensuring customer renewals are executed accurately, on time, and in line with commercial objectives. Working closely with Account Managers, Finance, and Billing, this role is responsible for the operational backbone of the renewals process — from pipeline management and pricing to data integrity and cross-functional coordination. It is an excellent entry point into a commercial SaaS environment, offering broad exposure to how revenue is managed and retained across a growing client base.
Responsibilities:
- Renewal Pipeline Management
- Prepare and process renewal quotes, pricing configurations, and contract amendments, ensuring all records are accurately maintained in Salesforce.
- Monitor the renewal pipeline to track upcoming renewals, flag at-risk accounts, and ensure timely execution across the portfolio.
- Maintain detailed records of renewal terms, customer-specific requirements, and timelines to ensure full visibility and seamless handoffs across teams.
- Cross-Functional Collaboration
- Work closely with Account Managers, Billing, and Finance to address contract adjustments, resolve pricing queries, and support smooth renewal outcomes.
- Collaborate with the Renewals Manager to provide accurate data, pricing detail, and documentation in support of client renewal conversations.
- Coordinate across internal systems to ensure Salesforce reflects the single source of truth for all contract and renewal data.
- Data Integrity & Process Improvement
- Ensure adherence to company policies, pricing guidelines, and discount structures across all renewal activities.
- Analyse renewal data to identify trends, flag risks, and surface opportunities for process or commercial improvement.
- Support the continuous improvement of renewal processes, contributing ideas to enhance efficiency and accuracy across the team.
Qualifications:
- Recent graduate or up to 2 years of experience in a sales operations, renewals, or commercial support role; SaaS experience a plus.
- Highly organised with exceptional attention to detail - comfortable managing multiple tasks and deadlines simultaneously.
- Strong analytical mindset; able to interpret data and translate it into clear, actionable insights.
- Proficient in Salesforce or a comparable CRM; confident with MS Office, particularly Excel.
- Clear and professional written and verbal communication skills in English.
- Collaborative by nature - comfortable working across teams including Finance, Legal, and Account Management.
- A proactive problem-solver who takes ownership and follows through.
- Familiarity with contract or procurement processes is a plus but not required.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
About Veson Nautical: We are a team of multi-cultural, multi-disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm.
The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts. Veson Nautical is a successful, rapidly growing global software company. Our clients are the world’s leading commercial maritime owners, operators, and commodity trading companies. Veson’s solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions.
With offices in London, Paris, Singapore, Shanghai, Hong Kong, Oslo, Manila, Tokyo, Houston as well as other locations and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm, and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.
Renewals Associate employer: Veson Nautical
Contact Detail:
Veson Nautical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Associate
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Veson Nautical on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding the renewals process inside out. Brush up on your Salesforce skills and be ready to discuss how you can contribute to the team’s success. We want to see your analytical mindset in action!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or projects. This will demonstrate that you’re the perfect fit for keeping the renewal pipeline running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Renewals Associate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Renewals Associate role. Highlight any relevant experience, especially in sales operations or SaaS, and show us how your skills align with what we're looking for.
Show Off Your Attention to Detail: Since this role involves managing renewal data and ensuring accuracy, we want to see that you can pay attention to the little things. Use clear formatting in your application and double-check for any typos or errors before hitting send!
Be Clear and Concise: When writing your cover letter, get straight to the point. We appreciate clear communication, so make sure to express your interest in the role and why you’d be a great fit without rambling on too much.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Veson Nautical
✨Know Your Numbers
As a Renewals Associate, you'll be dealing with data and analytics. Brush up on your understanding of renewal metrics and how they impact revenue. Be ready to discuss any relevant experience you have with data analysis or CRM systems like Salesforce.
✨Showcase Your Organisational Skills
This role requires exceptional attention to detail and the ability to manage multiple tasks. Prepare examples from your past experiences where you've successfully juggled various responsibilities, ensuring everything was completed accurately and on time.
✨Collaborate Like a Pro
Veson Nautical values teamwork across departments. Think of instances where you've worked with different teams to achieve a common goal. Highlight your communication skills and how you can facilitate smooth interactions between Account Managers, Finance, and Billing.
✨Be a Problem Solver
The job calls for a proactive approach to problem-solving. Come prepared with examples of challenges you've faced in previous roles and how you tackled them. This will show your potential employer that you're ready to take ownership and follow through on tasks.