Veson Nautical seeks a Software Support Analyst to provide expert technical support for our maritime shipping software. You will manage issues, document solutions, and collaborate across teams to resolve complex problems. Excellent communication and problem-solving skills are essential.
The role involves working with clients via phone, email, and web sessions, plus in-person when needed. London-based with hybrid work options, you’ll help grow customer success and knowledge sharing.
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Maritime Software Support Analyst — Client Troubleshooter employer: Veson-Nautical-1
Veson Nautical is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation and teamwork are at the forefront. Employees benefit from comprehensive training and development opportunities, enabling them to grow their skills in a supportive environment. With a focus on work-life balance and the chance to engage with global clients, this role offers a unique opportunity to make a meaningful impact in the SaaS industry.
