Social Strategy & Insights Executive in London

About us. We are The Very Group and we're here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We're just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing.

About the role. Ready to make your mark on some of the most visible and engaging channels in retail? With our bold brand strategy and award-winning creative platform already turning heads, we're looking for a Social Strategy & Insights Executive to help bring the sparkle to our social presence. This is an exciting opportunity for a strategic, detail-oriented, and ambitious individual to play a central role in delivering best-in-class social strategy across our multi-category department store. Reporting into the Social Strategy Lead, you'll take ownership of delivering insight led reporting and support on spotting new strategic opportunities across our key channels - Instagram, TikTok, Facebook, Pinterest & YouTube. You'll primarily focus on reporting on Organic Social performance, whilst working closely with the Influencer & Paid Social teams, to deliver integrated reporting and drive improved performance. From fashion and beauty to home, toys, and tech, you'll be at the heart of it all – ensuring that our content is insight-driven and that we're continually pushing our strategy forward.

What you'll be doing:

• Own & deliver daily, weekly, monthly & quarterly reporting, working alongside channel teams to surface actionable insights to inform planning and maximise impact.
• Monitor performance and lead daily stand ups with the team to ensure learnings are being implemented into content plans.
• Be the voice of our customer on social, using social listening tools to monitor how they are talking about our brand & their evolving content interests.
• Deliver timely competitor analysis, sharing insights & inspiration with the wider teams.
• Work closely with the organic social, influencer & paid media teams to ensure insights guide decision-making.
• Support the Social Strategy Lead to roll out new reporting cadence, developing reporting templates and dashboards which are robust and fit for purpose.
• Contribute to strategic ideation and campaign planning, bringing insight-led recommendations and trend-led ideas which drive integration across organic, paid & influencer.
• Keep on top of cultural moments, creator trends, and platform developments – developing insight-led proposals for new opportunities and sharing with the wider team for implementation.
• Supporting the Social Strategy Lead to roll out the new social strategy, driving an integrated content eco-system & supporting projects across Organic, Influencer & Paid Social.

About you. 3 years+ in a social media role with a strong focus on analytics/insights, ideally within retail, fashion, or consumer brands. Strategic & creative – a strong eye for great content backed by insights. Ability to interpret complex social data, extract meaningful insights and use the data to influence decisions. Confident working across data from all social platforms and with social-first formats like Reels, TikToks, Stories, and carousels. Up to date on algorithms, audience behaviour, and evolving content formats. Naturally tuned into social trends, pop culture, and creator communities. Experience compiling insight led proposals and presenting these to wider teams. Excellent time management and attention to detail, with the ability to juggle multiple priorities. Passionate about great content and storytelling—always thinking of the next big idea. Clear and confident in liaising across teams and levels. Strong problem-solving skills, with the ability to identify patterns and explain underlying drivers. Experience using social analytics tools & platforms (e.g., Sprinklr, Meta Business Suite).

Some of our benefits. Flexible, hybrid working model. Inclusive culture and environment, check out our Glassdoor reviews. £250 flexible benefits allowance to suit your needs. 27 days holiday + bank holidays. LinkedIn Learning access. Bonus potential (performance and business-related). Up to 25% discount on Very.co.uk. Matched pension up to 6%. More benefits can be found on our career site.

How to apply. Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a one-stage interview process for this position: 1st stage - An informal 30 minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd stage - A one-hour formal task based interview. This will be held in-person at our London office.

As an inclusive employer please do let us know if you require any reasonable adjustments.

Equal opportunities. We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.