Senior Account Director, Events in London

About Us

Verve is a Live Event, Sponsorship and Brand Experience Agency that uses the power of live experience to win the hearts and minds of consumer and business audiences. Established in 1991, Verve is headquartered in Dublin with offices in London and Amsterdam. We have a team of over 120 full time award winning professionals spanning creative, events, sponsorship, activation, entertainment and digital departments. We are a multidisciplinary experience agency recognised for creating and delivering world class experiences for global brands portfolios such as Diageo, Google, LinkedIn, Amazon, Coca‑Cola, TikTok and Lululemon. We believe in building long term partnerships with our clients, many of whom have been with us for well over a decade.

You will get the opportunity to work across these brands developing high profile, big budget experiential campaigns. You will then have the chance to bring these brands and campaigns to major events, experiences, and festivals. We’re a professional, dynamic and ambitious company who are number one in our field. We operate in a creative, nimble and robust business sector, and we are searching for people who are of a similar nature.

Location: London (Hybrid)

Experience: 8+ Years

Sector: B2B Corporate Events, Conferences & Employee Engagement, C‑Suite Events

The Role

We are looking for a powerhouse Senior Account Director to join our London team. This isn’t a role for a bystander; we need a strategic leader who is as comfortable navigating a boardroom as they are a technical production deck. You will be the bridge between high‑level client strategy and flawless execution. Managing a portfolio of B2B & B2C accounts, you’ll oversee everything from global leadership conferences to large‑scale employee engagement events. This role requires a hybrid producer mindset – you must possess the technical/production shorthand to lead teams and the commercial acumen to drive profitability and win new business. This is a highly visible, client‑facing role. We are looking for someone who cares about nurturing their team, building fantastic relationships with clients and delivering exceptional work. You’ll utilise brilliant project management skills to lead the planning and delivery of a variety of projects / clients. You’ll have sound stakeholder coordination skills, and experience working with teams across creative and content, having strategic oversight across multiple event formats, including large scale conferences, C‑Suite global retreats, awards ceremonies, afterparties and employee events. Reporting to the Head of Events, you’ll lead client growth and pitches and will have proven experience of identifying opportunities, growing accounts and winning new business. It is essential that you have a background working within an Events / Experiential agency and be passionate about driving your team, your accounts, and the work we produce for our clients.

Key Responsibilities

• Client and Internal Management

• Client Trust: Build and maintain deep relationships with complex, multi‑stakeholder clients, acting as a trusted advisor to C‑suite leaders. You are a listener who hears between the lines, and understands that communication is everything. You will always ensure that clients are beside you all the way.
• Influence: Listen to and influence clients and internal stakeholders effectively, preventing and managing conflict.

• Technical Integration: Act as a Hybrid Producer with deep knowledge of AV, stage design, and event technology, ensuring technical solutions are both innovative and feasible.
• Production Knowledge: Confident in finding the best way to produce a build, you will work closely with internal and external experts in production to find the highest quality, most cost‑effective way to create the client’s end goal.
• Supplier Network: Possesses great existing supplier contacts (venues, AV, F&B, fabrication, freelancers) and a deep network of trusted, high‑quality production suppliers.
• Sustainability: Be an internal champion and client expert for sustainable event production. This includes deep knowledge of materiality, responsible logistics, and F&B choices. Proactively guide clients toward making environmentally and socially responsible decisions.

• Direct Management: Compassionate leader who is ready to help the team grow and learn. Take direct responsibility for three junior team members, serving as their primary line manager. Leads with emotional intelligence, intuition and empathy but can uphold agency values.
• Career Development: Conduct regular appraisals, set clear KPIs, and build bespoke development plans to nurture the next generation of event talent.
• Inspiring Mentorship: Act as a lead from the front mentor, sharing your technical and account management expertise to elevate the team’s overall output.
• Team Culture: Assist the Head of Department with broader team management, feeding in on culture, recruitment, onboarding, retention, and spotting/forecasting when additional resources will be required.

• Pitch Leadership: Lead the end‑to‑end RFP process, collaborating closely with the Creative team to build ‘wow‑factor’ pitches that win new business.
• Proposal Design: Translate client briefs into strategic, technically sound, and commercially viable proposals.
• Pipeline Growth: Proactively identify and pursue new opportunities within the B2B corporate sector to expand the agency’s footprint.

• Margin Management: Maintain a laser focus on project margins, ensuring every event is delivered profitably without sacrificing quality.
• Supplier Negotiation: Leverage your industry network to negotiate hard with third‑party suppliers, reducing costs and maximising value for both the client and the agency.
• Financial Oversight: Manage significant budgets (often £1M+) with meticulous accuracy, overseeing everything from initial costing to final reconciliation.

Experience & Attributes

• Significant B2B Event Experience: Minimum of 8 years in a live events agency environment, specifically focused on B2B corporate sectors.
• The “Hybrid” Edge: Strong background in production. You should know your way around lighting, ROS, AV, and a complex CAD drawing.
• Executive Relationships: Proven history of developing and maintaining strong stakeholder relationships at the director/C‑suite level.
• Proven Pitch Winner: A track record of leading and winning high‑value RFPs and pitches.
• Financial Mastery: Expert‑level ability to manage seven‑figure budgets, execute procurement strategy, negotiate high‑value contracts, and deliver strong profit margins.
• Operational Resilience: A love for being on‑site and the demonstrated ability to remain calm, decisive, and authoritative when facing complex challenges under extreme pressure.
• A True Leader: Exceptional ability to work with and inspire people, leading by example and fostering a positive, solution‑oriented atmosphere regardless of the demands.

This is not a purely office‑based role, you need to love working and travelling to Events across Europe, Asia and USA. The role requires extensive travel, highly flexible working hours, and a commitment to being a senior Verve presence in GB. If you are a proven leader ready to take ownership of one of our most exciting client portfolios, and be a critical leader in growing Verve commercially and culturally please apply. We can’t wait to meet you!

Contract

The contract is based on a full‑time position. The position is subject to a probationary period of 6 months. 20 days paid holiday, plus Bank Holidays. 1 additional day added per year of service up to 25 days. Approximately 5 additional days off over the Christmas/New Year period.

Benefits Of Working At Verve

• Working with the best in the business
• Great company culture (really!) and fantastic office environment
• Year round CSR programmes and opportunity
• Diversity and Inclusion programmes
• Sustainability Mandate (Verve is ISO02012 certified), Volunteering projects, Give Back mentoring experiences
• Active Social activities
• Health Insurance after 1 year service
• Phone bill paid (up to £60 per month)
• Fully paid loyalty month off after three years of service within the company
• Access to Employee Assistance Programme with free access to mental health resources
• Hybrid working. Minimum 3/4 days from the office
• New Business Incentive Scheme from day one
• Employee Referral Incentive Policy
• Season ticket Loans
• Cycle to work scheme

Sustainability

Verve is proudly B Corp, ISO 20121 and ISO 14001 certified, and is one of the only agencies to hold these certifications. We work hard to retain this certification and are always looking for new ways to be more sustainable in our workplace and in our events.

Great Place To Work

Verve has always believed that exceptional work is rooted in an exceptional workplace. We proudly became Great Place to Work® certified in September 2025. This certification is based entirely on employee feedback and a review of our culture, affirming the environment we’ve built at Verve, grounded in trust, inclusion and genuine care for our people.

Diversity & Equal Opportunities

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy. Celebrating our inclusive and diverse culture is integral to Verve. We know that for our business to thrive and to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities. Together, we continue to build a culture that encourages, supports and empowers our employees.