At a Glance
- Tasks: Resolve tickets for legacy applications and monitor system alerts.
- Company: Niche market leader in Greater London with a focus on innovation.
- Benefits: Permanent position with competitive salary and career growth opportunities.
- Why this job: Join a dynamic team and enhance your technical support skills.
- Qualifications: Experience in VB.NET, SQL, C#, and customer-facing technical support.
The predicted salary is between 36000 - 60000 £ per year.
A niche market leader in Greater London is urgently seeking an Application Support Analyst to resolve tickets related to legacy applications. The ideal candidate will have proven experience in customer-facing technical support and knowledge of software development principles, particularly in VB.NET, SQL, and C#.
Key responsibilities include:
- Monitoring system alerts
- Executing SQL queries
- Adhering to ITIL-aligned protocols
This is a permanent position offering an exciting opportunity for a motivated professional.
Legacy Apps Support Analyst - VB.NET, SQL & C# in London employer: Verve Talent Limited
Contact Detail:
Verve Talent Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legacy Apps Support Analyst - VB.NET, SQL & C# in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with legacy applications. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with VB.NET, SQL, and C#. Real-life examples of how you've tackled challenges will make you stand out.
✨Tip Number 3
Prepare for technical interviews! Brush up on your SQL queries and ITIL protocols. Practising common support scenarios can help you feel more confident when answering questions about legacy applications.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better shot at landing that dream role. Plus, it’s super easy!
We think you need these skills to ace Legacy Apps Support Analyst - VB.NET, SQL & C# in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with VB.NET, SQL, and C#. We want to see how your skills match the job description, so don’t be shy about showcasing your technical support background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about legacy applications and how your customer-facing experience makes you the perfect fit for our team.
Showcase Problem-Solving Skills: In your application, give examples of how you've resolved technical issues in the past. We love candidates who can think on their feet and tackle challenges head-on, especially in a fast-paced environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Verve Talent Limited
✨Know Your Tech Inside Out
Make sure you brush up on your VB.NET, SQL, and C# skills before the interview. Be ready to discuss specific projects where you've used these technologies, as well as any challenges you faced and how you overcame them.
✨Showcase Your Customer Support Skills
Since this role involves customer-facing technical support, prepare examples of how you've successfully resolved issues for clients in the past. Highlight your communication skills and how you ensure a positive experience for users.
✨Understand ITIL Protocols
Familiarise yourself with ITIL principles, as they are crucial for this position. Be prepared to discuss how you've applied ITIL practices in previous roles, especially in ticket resolution and incident management.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their legacy applications and support processes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.