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For Companies At a Glance
- Tasks: Resolve tickets for legacy applications and monitor system alerts.
- Company: Niche market leader in Greater London with a focus on innovation.
- Benefits: Permanent position with competitive salary and career growth opportunities.
- Why this job: Join a dynamic team and enhance your technical support skills.
- Qualifications: Experience in customer-facing support and knowledge of VB.NET, SQL, and C#.
The predicted salary is between 36000 - 60000 £ per year.
A niche market leader in Greater London is urgently seeking an Application Support Analyst to resolve tickets related to legacy applications. The ideal candidate will have proven experience in customer-facing technical support and knowledge of software development principles, particularly in VB.NET, SQL, and C#.
Key responsibilities include:
- Monitoring system alerts
- Executing SQL queries
- Adhering to ITIL-aligned protocols
This is a permanent position offering an exciting opportunity for a motivated professional.
Legacy Apps Support Analyst - VB.NET, SQL & C# employer: Verve Talent Limited
Contact Detail:
Verve Talent Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legacy Apps Support Analyst - VB.NET, SQL & C#
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with legacy applications. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing your experience with VB.NET, SQL, and C#. This could be a project you’ve worked on or a problem you solved. It’s a great way to demonstrate your expertise during interviews.
✨Tip Number 3
Practice makes perfect! Brush up on common interview questions related to application support and ITIL protocols. Mock interviews with friends can help you feel more confident and ready to tackle any question thrown your way.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for motivated professionals like you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Legacy Apps Support Analyst - VB.NET, SQL & C#
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with VB.NET, SQL, and C#. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about application support and how your customer-facing experience makes you a great fit for our team.
Showcase Problem-Solving Skills: In your application, give examples of how you've resolved technical issues in the past. We love candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Verve Talent Limited
✨Know Your Tech Inside Out
Make sure you brush up on your VB.NET, SQL, and C# skills before the interview. Be ready to discuss specific projects where you've used these technologies, as well as any challenges you faced and how you overcame them.
✨Understand ITIL Protocols
Since the role involves adhering to ITIL-aligned protocols, it’s crucial to familiarise yourself with these principles. Be prepared to explain how you've applied ITIL practices in previous roles, especially in ticket resolution and incident management.
✨Customer-Facing Experience Matters
Highlight your experience in customer-facing technical support. Think of examples where you successfully resolved issues for clients, and be ready to discuss your approach to communication and problem-solving in those situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your analytical and troubleshooting skills. Practice articulating your thought process when resolving legacy application issues, and consider how you would monitor system alerts or execute SQL queries in real-time.
