Find a job 
Featured Companies 
Featured Universities 
For Companies Application Support Analyst urgently required by a leading financial services firm in the City.
Core part of the role is resolving tickets tied to legacy applications - VB.NET, SQL, C#.
Key Responsibilities- First point of contact for legacy system issues—triaging, updating, and resolving support tickets
- Investigate issues within legacy applications - VB.NET, SQL, and C#.
- Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols
- Monitor system alerts and performance metrics
- Proven experience in customer-facing technical support, with a service-first mindset.
- General knowledge of software development principles
- VB.NET, SQL, C#, SQL, SSIS/SSRS
- Familiar with ITIL frameworks and comfortable navigating incident/change workflows.
Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site.
Application Support Analyst employer: Verve Talent Limited
Contact Detail:
Verve Talent Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for an Application Support Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your technical skills! Make sure you're comfortable with VB.NET, SQL, and C#. Consider doing some quick online courses or tutorials to refresh your knowledge. This will not only boost your confidence but also show potential employers that you're proactive about your skillset.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've resolved support tickets or dealt with legacy systems. Practising your responses will help you articulate your experience clearly and demonstrate your service-first mindset.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with VB.NET, SQL, and C#. We want to see how your skills align with the role, so don’t be shy about showcasing your customer-facing technical support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Application Support Analyst role. Mention your familiarity with ITIL frameworks and how you’ve successfully resolved support tickets in the past.
Showcase Problem-Solving Skills: In your application, give examples of how you've triaged and resolved issues in legacy systems. We love candidates who can demonstrate their analytical thinking and service-first mindset!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in the City!
How to prepare for a job interview at Verve Talent Limited
✨Know Your Tech Inside Out
Make sure you brush up on your VB.NET, SQL, and C# skills before the interview. Be ready to discuss how you've used these technologies in past roles, especially in a customer-facing support context. They’ll want to see that you can not only troubleshoot but also understand the underlying principles of software development.
✨Familiarise Yourself with ITIL Frameworks
Since the role involves navigating incident and change workflows, it’s crucial to have a solid grasp of ITIL principles. Prepare examples of how you've applied ITIL practices in previous positions, particularly in managing support tickets and resolving issues efficiently.
✨Showcase Your Service-First Mindset
This role is all about customer support, so be ready to demonstrate your service-first attitude. Think of specific instances where you went above and beyond for a client or resolved a tricky issue. Highlighting your communication skills and empathy will set you apart.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that test your problem-solving abilities. Practice articulating your thought process when triaging issues or executing SQL queries. This will show them that you can think on your feet and handle real-world challenges effectively.
