At a Glance
- Tasks: Manage client relationships and oversee digital advertising campaigns from start to finish.
- Company: Join Verve, a leader in privacy-focused advertising solutions with a global presence.
- Benefits: Enjoy health care, pension contributions, personalised benefits, and generous vacation days.
- Other info: Great opportunities for professional growth and a supportive team culture.
- Why this job: Be the key contact for clients and drive impactful advertising campaigns in a dynamic environment.
- Qualifications: 1-2 years in account management, strong communication skills, and digital advertising knowledge.
The predicted salary is between 30000 - 40000 £ per year.
Verve has created a more efficient and privacy‑focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers—no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward‑thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand‑side platforms.
We are seeking a dynamic and client‑focused Account Manager to join our team. The Account Manager will act as the primary point of contact between clients/agencies and internal teams, ensuring seamless coordination and successful delivery of campaigns aligned with client objectives and KPIs. This role requires strong client relationship management, excellent organisational skills, and commercial awareness. You will be responsible for managing multiple projects across omnichannel digital campaigns, including OLV, Display, and CTV, ensuring high‑quality execution and consistent communication across all stakeholders.
- Client Relationship Management
- Build and maintain strong day‑to‑day relationships with clients with a key focus on retention
- Understand client campaign objectives, campaign goals and brand positioning
- Act as the primary point of contact for all campaign related communications such as campaign set ups, troubleshooting and identifying opportunities
- Support senior team members in delivering quarterly business reviews (QBRs) and strategic account reviews
- Manage client expectations and ensure high levels of satisfaction
- Campaign & Account Management
- Own the end‑to‑end campaign lifecycle, including internal briefing, checking accurate trafficking and QA, support for trader optimisation, in‑flight reporting, and post‑campaign analysis.
- Coordinate campaign delivery across internal teams ensuring timelines, budgets, and objectives are met
- Monitor campaign performance and provide actionable insights through weekly reporting and PCAs
- Maintain accurate account documentation including briefs, status trackers, and campaign summaries
- Consistently identify opportunities for account growth and upselling services
- Internal Collaboration
- Act as the central point of contact between external clients and internal departments (Trading, Ad Ops, Creative, Insights, etc.)
- Help to identify internal platform gaps, challenges or client needs
- Ensure internal teams are aligned with client expectations and deliverables
- Experience using programmatic platforms (DSPs/SSPs) for campaign delivery and reporting
- Experience using CRM and reporting tools such as Salesforce
- Ability to interpret campaign performance data and translate it into clear, insight‑led recommendations and client‑ready presentations (PCA decks)
- What you need to be successful
- 1‑2+ years of experience in account management and/or client services, preferably within a media, advertising, or agency environment
- A good understanding of the digital advertising ecosystem, including media types and buys
- Experience supporting or managing omnichannel campaigns across digital channels (e.g. display, online video, and rich media formats)
- Excellent communication, presentation, and stakeholder management skills, with confidence in client‑facing situations
- Strong organisational skills with the ability to manage multiple clients, deadlines, and internal stakeholders simultaneously
- Comfortable working in fast‑paced, deadline‑driven environments with competing priorities
- Proficiency in Microsoft Office and Google Workspace (especially Excel/Sheets and PowerPoint/Slides for reporting and presentations)
- What We Offer
- Stay healthy with our Bupa HealthCare Plan with easy access to medical care
- Support your long‑term financial security with our Aviva Corporate Pension Scheme, with Verve contributing 5% of your qualifying earnings
- Pick what matters most to you in our Personalized Benefits Platform, with a budget of £50/month
- Recharge with 25 paid vacation days + 3 Wellness days throughout the year, in addition to the public holidays
- Boost your professional knowledge with our annual training budget & internal webinars… and even more reasons to join us!
Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Account Manager employer: Verve Group
Verve is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive Bupa HealthCare Plan and a generous Aviva Corporate Pension Scheme. With a vibrant work culture that encourages collaboration and innovation, employees enjoy 25 paid vacation days plus 3 Wellness days, alongside a personalised benefits platform to suit individual needs. Joining Verve means being part of a forward-thinking team dedicated to delivering impactful advertising solutions while fostering a supportive environment for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the advertising world, especially those who might know someone at Verve. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Verve's unique approach to advertising. Dive into their case studies and be ready to discuss how your skills can help them achieve their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! You’ll need to communicate effectively with clients, so make sure you can clearly articulate your experience and how it aligns with the Account Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in client relationship management and omnichannel campaigns, as these are key to what we’re looking for!
Showcase Your Skills:Don’t forget to mention your organisational skills and ability to manage multiple projects. We want to see how you can juggle tasks while keeping clients happy and campaigns on track.
Be Client-Focused:In your application, emphasise your understanding of client needs and how you've successfully managed expectations in the past. This will show us that you’re ready to be the primary point of contact for our clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Verve Group
✨Know Your Stuff
Before the interview, dive deep into Verve's services and the digital advertising ecosystem. Understand their approach to client relationships and campaign management. This knowledge will help you speak confidently about how you can contribute as an Account Manager.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your account management skills and experience with omnichannel campaigns. Be ready to discuss how you've successfully managed multiple projects and maintained client satisfaction in fast-paced environments.
✨Ask Insightful Questions
During the interview, ask questions that show your interest in the role and the company. Inquire about their current challenges in client management or how they measure campaign success. This demonstrates your proactive mindset and eagerness to contribute.
✨Demonstrate Communication Skills
As an Account Manager, strong communication is key. Practice articulating your thoughts clearly and concisely. Use role-play scenarios to simulate client interactions, showcasing your ability to manage expectations and deliver insights effectively.
