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For Companies At a Glance
- Tasks: Support clients by resolving technical issues and providing expert advice.
- Company: Join a dynamic tech company focused on innovative solutions and client satisfaction.
- Benefits: Enjoy a competitive salary, office perks, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients while advancing your tech career in a supportive environment.
- Qualifications: Experience with Office 365, backups, AD, virtual machines, and networks is essential.
- Other info: This role involves both office work and client visits, offering variety in your day-to-day.
The predicted salary is between 28000 - 35000 £ per year.
Leeds (office-based with client visits)
£28,000 – £35,000 (depending on experience)
Full-time | Permanent
You’ve done your time on the helpdesk. You know your way around Office 365, backups, AD, virtual machines, and networks. But you’re tired of being stuck behind tickets. You want to use your knowledge to actually help people, not just fix the same problem ten times a day.
Technical Account Manager employer: Verus Recruitment
Contact Detail:
Verus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Make sure to brush up on your communication skills. As a Technical Account Manager, you'll be interacting with clients regularly, so being able to explain technical concepts in a clear and friendly manner is crucial.
✨Tip Number 2
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Office 365 and virtual machines. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 3
Network with current or former Technical Account Managers. They can provide valuable insights into the role and may even share tips on how to excel in the interview process.
✨Tip Number 4
Prepare for scenario-based questions during the interview. Think about past experiences where you've successfully resolved client issues or improved processes, as these examples will demonstrate your problem-solving skills.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Office 365, backups, Active Directory, virtual machines, and networks. Use specific examples to demonstrate how you've helped clients in the past.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping clients and how your technical skills can benefit the company. Mention any relevant experiences that showcase your ability to manage accounts effectively.
Showcase Problem-Solving Skills: Provide examples in your application of how you've resolved complex issues or improved processes in previous roles. This will show your potential employer that you can handle the challenges of a Technical Account Manager.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Verus Recruitment
✨Showcase Your Technical Knowledge
Make sure to highlight your experience with Office 365, backups, Active Directory, virtual machines, and networks. Be prepared to discuss specific scenarios where you've successfully resolved technical issues or improved processes.
✨Demonstrate Your People Skills
As a Technical Account Manager, you'll be interacting with clients regularly. Share examples of how you've effectively communicated complex technical information to non-technical users, and how you've built strong relationships in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle various client situations, such as managing expectations during a technical issue or prioritising multiple requests.
✨Research the Company and Its Clients
Familiarise yourself with the company’s services and its client base. Understanding their industry and challenges will allow you to tailor your responses and demonstrate your genuine interest in the role.
