Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team while providing top-notch technical support and customer service.
- Company: Dynamic recruitment agency based in Sheffield with a focus on teamwork.
- Benefits: Competitive salary, 21 days holiday plus bank holidays, and personal development opportunities.
- Why this job: Be a hands-on leader in a supportive environment and make a real difference.
- Qualifications: Strong technical background and excellent communication skills required.
- Other info: Great opportunity for career growth in a vibrant team.
The predicted salary is between 28000 - 34000 £ per year.
A recruitment agency in the UK is seeking a Service Desk Team Leader based in Sheffield. This role involves technical work, team leadership, and customer service management.
The ideal candidate should have a strong technical background, excellent communication skills, and experience supporting Microsoft environments.
The position offers a competitive salary of £28,000 to £34,000 based on experience, along with benefits such as 21 days holiday plus bank holidays, and opportunities for personal development.
Service Desk Team Lead: Hands-On & People Leader employer: Verus Recruitment
Contact Detail:
Verus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Team Lead: Hands-On & People Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in service desk roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. We recommend practising common interview questions related to team leadership and Microsoft environments to show you’re the perfect fit.
✨Tip Number 3
Showcase your leadership style! During interviews, share examples of how you've successfully led teams and resolved conflicts. This will highlight your people skills and make you stand out as a Service Desk Team Lead.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Desk Team Lead: Hands-On & People Leader
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical background in your application. We want to see how your experience aligns with supporting Microsoft environments, so don’t hold back on those details!
Communicate Clearly: Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts well – it’ll show us you can lead a team effectively.
Demonstrate Leadership Experience: We’re looking for a hands-on leader, so share examples of your previous leadership roles. Talk about how you’ve managed teams and improved customer service – we love seeing real-life examples!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Verus Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft environments. Be ready to discuss specific tools and technologies you've used, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Leadership Style
As a Service Desk Team Lead, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team, resolved conflicts, or motivated others. Think about your approach to team dynamics and how you can foster a positive work environment.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain technical concepts to non-technical stakeholders, so be ready to simplify complex ideas without losing their essence.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team structure, and expectations for the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
