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- Tasks: Provide on-site IT support to schools, solving tech issues and building relationships.
- Company: Join a dedicated education IT provider with over 20 years of experience.
- Benefits: Enjoy a competitive salary, car allowance, birthday off, and funded training.
- Why this job: Make a real difference in schools while enjoying a supportive team environment.
- Qualifications: Experience in school IT support, strong communication skills, and technical knowledge.
- Other info: Great career growth opportunities and regular socials with a friendly team.
The predicted salary is between 28000 - 32000 £ per year.
Location: Hull and surrounding area (multiple sites)
Salary: £28,000 to £32,000 depending on experience
Benefits: Car Allowance, Mileage, Birthday off, Training and more
Contract: Full-time, Permanent
Hours: Monday to Friday
This role offers something different. You'll work with the same group of schools across the Hull and surrounding area, getting to know their systems, building relationships with staff, and helping keep their IT running smoothly. You'll be working with the same schools regularly, so you're not constantly travelling to new sites or walking into unfamiliar environments. You'll also be backed by a dedicated service desk team and joining a specialist education IT provider that has supported schools for over 20 years.
This is a field-based role supporting primary and secondary schools across the Hull and surrounding area. It's a great fit for someone who enjoys working directly with people, solving problems face to face and being trusted to manage their own day.
What you'll be doing:
- Providing regular on-site IT support across multiple school locations.
- Responding to issues with devices, networks, AV equipment and classroom technology.
- Installing and configuring hardware, software and systems.
- Supporting Windows 11, Office 365, Windows Server and networking equipment.
- Collaborating with the service desk to keep tickets moving and ensure quick resolutions.
- Offering friendly, jargon-free support to teaching and administrative staff.
What we're looking for:
- Previous or current experience providing IT support in a school or education setting.
- A friendly, calm approach with strong communication skills.
- Solid technical knowledge across Windows, Office 365 and networking.
- Confidence supporting AV equipment and classroom devices.
- Someone happy to travel between school sites as part of their role.
- A full UK driving licence and access to your own vehicle.
What's on offer:
- Starting salary between £28,000 and £32,000 depending on experience.
- £3,000 annual car allowance.
- All business mileage and expenses paid.
- 24 days holiday plus bank holidays.
- Your birthday off, fully paid.
- Company pension scheme.
- Perkbox employee rewards platform.
- Funded training and ongoing development.
- Regular performance reviews with linked salary progression.
- Supportive, friendly team with regular socials.
This is a great opportunity to join a business that understands how important IT is to schools and how valuable great engineers are to keeping things running. If you've got education sector experience, enjoy variety in your day and want to be part of a company that values your work, we'd love to hear from you.
IT Field Engineer / IT Technical Support (Permanent) in Hull employer: Verus Recruitment
Contact Detail:
Verus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer / IT Technical Support (Permanent) in Hull
✨Tip Number 1
Get to know the schools in your area! Research their IT needs and challenges. This way, when you walk into an interview, you can show that you understand their specific environment and how you can make a difference.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with teaching and administrative staff, being able to explain technical issues in a friendly, jargon-free way is key. Try role-playing common scenarios with a friend.
✨Tip Number 3
Show off your problem-solving skills! Prepare examples of past experiences where you've successfully resolved IT issues in a school setting. This will demonstrate your ability to think on your feet and provide effective support.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It shows you're serious about joining our team and helps us get to know you better right from the start.
We think you need these skills to ace IT Field Engineer / IT Technical Support (Permanent) in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Field Engineer role. Highlight your experience in school ICT support and any relevant technical skills, like Windows 11 or Office 365. We want to see how your background fits with what we do!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about supporting schools and how your friendly approach makes you a great fit for our team. Let us know why you want to work with us specifically.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and provide friendly, jargon-free support to staff and students alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Verus Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows 11, Office 365, and networking. Be ready to discuss specific issues you've resolved in the past, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your People Skills
Since this role involves working closely with school staff, practice how you'll communicate complex tech issues in a friendly, jargon-free way. Think of examples where you've successfully helped someone understand a tech problem or solution.
✨Familiarise Yourself with the Education Sector
Research the unique challenges schools face regarding IT support. Being able to discuss these challenges and how you can help solve them will demonstrate your commitment to the role and understanding of the environment you'll be working in.
✨Prepare Questions for Them
Have a few thoughtful questions ready about the company culture, team dynamics, or specific technologies they use. This shows you're genuinely interested in the position and helps you assess if it's the right fit for you.