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- Tasks: Provide on-site IT support to schools, solving tech issues and building relationships.
- Company: Join a dedicated education IT provider with over 20 years of experience.
- Benefits: Enjoy a competitive salary, car allowance, birthday off, and funded training.
- Why this job: Make a real difference in schools while enjoying a supportive team environment.
- Qualifications: Experience in school IT support, strong communication skills, and technical knowledge.
- Other info: Great career growth opportunities and regular socials with a friendly team.
The predicted salary is between 28000 - 32000 £ per year.
Location: Hull and surrounding area (multiple sites)
Salary: £28,000 to £32,000 depending on experience
Benefits: Car Allowance, Mileage, Birthday off, Training and more
Contract: Full-time, Permanent
Hours: Monday to Friday
This role offers something different. You'll work with the same group of schools across the Hull and surrounding area, getting to know their systems, building relationships with staff, and helping keep their IT running smoothly. You'll be working with the same schools regularly, so you're not constantly travelling to new sites or walking into unfamiliar environments. You'll also be backed by a dedicated service desk team and joining a specialist education IT provider that has supported schools for over 20 years.
This is a field-based role supporting primary and secondary schools across the Hull and surrounding area. It's a great fit for someone who enjoys working directly with people, solving problems face to face and being trusted to manage their own day.
What you'll be doing:
- Providing regular on-site IT support across multiple school locations.
- Responding to issues with devices, networks, AV equipment and classroom technology.
- Installing and configuring hardware, software and systems.
- Supporting Windows 11, Office 365, Windows Server and networking equipment.
- Collaborating with the service desk to keep tickets moving and ensure quick resolutions.
- Offering friendly, jargon-free support to teaching and administrative staff.
What we're looking for:
- Previous or current experience providing IT support in a school or education setting.
- A friendly, calm approach with strong communication skills.
- Solid technical knowledge across Windows, Office 365 and networking.
- Confidence supporting AV equipment and classroom devices.
- Someone happy to travel between school sites as part of their role.
- A full UK driving licence and access to your own vehicle.
What's on offer:
- Starting salary between £28,000 and £32,000 depending on experience.
- £3,000 annual car allowance.
- All business mileage and expenses paid.
- 24 days holiday plus bank holidays.
- Your birthday off, fully paid.
- Company pension scheme.
- Perkbox employee rewards platform.
- Funded training and ongoing development.
- Regular performance reviews with linked salary progression.
- Supportive, friendly team with regular socials.
This is a great opportunity to join a business that understands how important IT is to schools and how valuable great engineers are to keeping things running. If you've got education sector experience, enjoy variety in your day and want to be part of a company that values your work, we'd love to hear from you.
Field ICT Support Engineer (Permanent) in Hull employer: Verus Recruitment
Contact Detail:
Verus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field ICT Support Engineer (Permanent) in Hull
✨Tip Number 1
Get to know the schools in your area! Research their IT needs and challenges. This way, when you walk into an interview, you can show that you understand their specific environment and how you can make a difference.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with teachers and staff, being able to explain technical issues in a friendly, jargon-free way is key. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Prepare examples of past experiences where you've tackled IT issues head-on. Highlight how you resolved them and the positive impact it had on the school or team.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for supporting schools in the Hull area.
We think you need these skills to ace Field ICT Support Engineer (Permanent) in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous IT support roles, especially in education, to show us you’re the right fit for this position.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re passionate about supporting schools. Share specific examples of how you've solved IT issues in the past and how you can bring that experience to our team.
Showcase Your Communication Skills: Since this role involves working closely with staff, emphasise your strong communication skills in your application. We want to see how you can explain technical issues in a friendly, jargon-free way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Verus Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Windows 11, Office 365, and networking. Be ready to discuss your previous experiences in providing IT support in schools, as this will show you understand the unique challenges of the education sector.
✨Show Your People Skills
Since this role involves working closely with teaching and administrative staff, practice how you'll communicate complex IT issues in a friendly, jargon-free way. Think of examples where you've successfully resolved problems face-to-face and built relationships with clients or colleagues.
✨Familiarise Yourself with the Role
Take time to understand what the job entails, including the specific responsibilities like installing hardware and supporting AV equipment. Prepare questions about the schools you'll be working with and how the service desk team operates, showing your genuine interest in the position.
✨Plan Your Journey
Since this is a field-based role, ensure you have a plan for travelling between school sites. Familiarise yourself with the Hull area and consider how you'll manage your time effectively. Mentioning your driving licence and vehicle during the interview can also highlight your readiness for the role.