Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client accounts and ensure customer satisfaction while spotting upsell opportunities.
- Company: Join a reputable distributor of high-end tableware and kitchen equipment for the hospitality sector.
- Benefits: Enjoy a competitive salary, 23 days holiday, free parking, and a supportive team environment.
- Why this job: Experience autonomy and responsibility in a growing company that values client relationships.
- Qualifications: B2B customer relationship experience, commercial mindset, and organisational skills are essential.
- Other info: No cold calling; focus on warm leads and building trust with clients.
The predicted salary is between 30000 - 35000 £ per year.
If you enjoy managing client accounts and being left to get on with things, this role is likely to suit you.
You’ll be joining a specialist distributor that’s built a strong reputation supplying high-end tableware, buffetware, and kitchen equipment to hospitality businesses across the UK. They’re growing steadily, and they need someone who can keep that momentum going by looking after their clients properly.
This is a relationship-first role. You’ll manage a portfolio of regular customers, make sure they’re well looked after, and help them discover more of what the company offers. There’s also room to bring in new business through referrals and outreach, but you won’t be cold calling from a script.
What you’ll be doing:
- Looking after existing clients and making sure they stay happy.
- Spotting upsell opportunities without being pushy.
- Following up warm leads and growing your own pipeline.
- Keeping your accounts organised and well-documented.
- Working closely with internal teams to make sure delivery runs smoothly.
- Occasionally supporting marketing activity or promotions.
What you’ll need:
- Experience managing customer relationships in a B2B environment.
- A commercial mindset and an eye for spotting potential in your accounts.
- Confidence on the phone, over email, and in person.
- Familiarity with tools like CRMs and spreadsheets.
- The ability to stay organised without needing your hand held.
- Experience in supply or hospitality would be useful, but not essential.
What’s in it for you:
- £30,000 to £35,000 salary depending on experience.
- 23 days holiday plus bank holidays.
- Free on-site parking.
- Company pension scheme.
- A supportive team and a stable business that’s still growing.
- Proper autonomy over your accounts and how you manage them.
This is a role with freedom, variety and responsibility. If you know how to build trust with clients and want to grow with a company that values doing things properly, we’d love to hear from you.
Interested? Call us on (phone number removed) or click apply to send your CV.
Customer Account Manager employer: Verus Recruitment
Contact Detail:
Verus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Research the company thoroughly before your interview. Understand their products, values, and the hospitality industry they serve. This will help you demonstrate your genuine interest and show how you can contribute to their growth.
✨Tip Number 2
Prepare specific examples from your past experience that highlight your ability to manage client relationships effectively. Think about times when you successfully upsold or resolved issues for clients, as these stories will resonate well in the interview.
✨Tip Number 3
Network with professionals in the hospitality and supply sectors. Attend industry events or join relevant online groups to connect with potential colleagues or clients. This can provide valuable insights and may even lead to referrals.
✨Tip Number 4
Showcase your organisational skills during the interview. Discuss how you keep track of client accounts and manage your time effectively. Mention any tools or systems you use, as this aligns with the company's need for someone who can work independently.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing customer relationships, particularly in a B2B environment. Emphasise any commercial mindset and organisational skills that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your ability to build trust with clients and your experience in upselling without being pushy. Mention your familiarity with CRMs and how you can contribute to the company's growth.
Showcase Relevant Skills: In your application, clearly outline your confidence in communication, both over the phone and via email. Highlight any experience you have in supply or hospitality, even if it's not essential.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Customer Account Manager.
How to prepare for a job interview at Verus Recruitment
✨Showcase Your Relationship Management Skills
Since this role is all about managing client accounts, be prepared to discuss your previous experiences in building and maintaining relationships. Share specific examples of how you've kept clients happy and engaged.
✨Demonstrate Your Commercial Mindset
Highlight your ability to spot upsell opportunities without being pushy. Prepare to discuss how you've identified potential growth within existing accounts and how you approached those situations.
✨Be Organised and Detail-Oriented
The company values organisation, so come ready to talk about your methods for keeping accounts well-documented and organised. Mention any tools or systems you use to manage your workload effectively.
✨Prepare for Team Collaboration Questions
Since you'll be working closely with internal teams, think about times when you've collaborated successfully. Be ready to share how you ensure smooth delivery and support marketing activities when needed.
