At a Glance
- Tasks: Provide on-site IT support, troubleshoot issues, and install equipment across Yorkshire.
- Company: Join a growing IT provider with a focus on hands-on support.
- Benefits: Competitive salary, company pension, ongoing training, and skill development.
- Other info: Ideal for self-motivated individuals who prefer practical, field-based work.
- Why this job: Enjoy a dynamic role with variety and direct user interaction.
- Qualifications: 2+ years in IT support, strong Windows and networking knowledge required.
The predicted salary is between 25000 - 30000 £ per year.
Location: Leeds (LS10) with travel across Yorkshire
Salary: £25,000 to £30,000 p.a
Contract: Full-time, permanent
Hours: Monday to Friday
Not all IT support roles are desk-based. If most of your day is spent working through tickets or remote fixes, this will feel like a step away from that. In this role, you are out on site, dealing with issues in person and seeing them through properly rather than passing them on. Travel is part of the role, but it is planned and manageable rather than constant long-distance travel. You will be working mainly on-site across Yorkshire, supporting a range of environments including education and commercial settings. Some days will be reactive support, others more planned installs and maintenance. It gives you a mix of problem-solving, hands-on work and direct interaction with users.
The expectation is straightforward. Keep systems running, fix issues properly, and provide a reliable level of support. You are there to fix issues properly, not just apply short-term fixes and move on.
What the role looks like day to day:
- You will travel to client sites, resolve IT issues on site, install equipment and support users directly.
- You will often be the main point of contact on site, taking ownership of issues and seeing them through to resolution.
- You will manage your own time and workload, moving between sites as required.
What you will be doing:
- Providing on-site technical support.
- Diagnosing and resolving hardware, software and network issues.
- Installing and configuring hardware and software.
- Supporting and maintaining IT systems.
- Carrying out system updates, backups and security patching.
- Managing Active Directory and Group Policy tasks.
- Maintaining accurate records of support work.
- Supporting a range of equipment including desktops, laptops, printers and other on-site technology.
What they are looking for:
- A full driving licence and access to your own vehicle is essential.
- You must be able to pass an enhanced DBS check due to the environments you will be working in.
- Experience in an IT support or technical support role.
- At least 2 years experience in a 1st or 2nd line support position.
- Strong knowledge of Windows, Microsoft systems and Office 365 or Google environments.
- Understanding of networking fundamentals including TCP/IP, DNS, DHCP, switches and routers.
- Experience with Active Directory and Group Policy.
- Confident troubleshooting hardware and software issues.
- Comfortable working with ticketing systems and logging support activity.
- Clear communication skills when dealing with both technical and non-technical users.
- Able to manage your own workload and work independently.
- Experience with printers and basic Apple device support is useful.
This role suits someone who is practical, self-motivated and prefers a hands-on IT position with variety rather than being based in one place.
What you get:
- A starting salary of £25,000 to £30,000 depending on experience.
- Company pension.
- Ongoing training and support for certifications.
- Opportunity to develop your technical skills across a range of environments.
- Varied, field-based role.
- Long-term opportunity within a growing IT provider.
IT Field Service Engineer in Bradford employer: Verus Recruitment
Join a dynamic IT provider in Leeds, where you will enjoy a varied, field-based role that allows you to engage directly with clients across Yorkshire. With a strong emphasis on employee growth, we offer ongoing training and support for certifications, ensuring you can develop your technical skills while enjoying a supportive work culture. Our commitment to a balanced work-life environment means you can manage your own workload effectively, making this an excellent opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Service Engineer in Bradford
✨Tip Number 1
Get to know the company before your interview. Research their values, recent projects, and the tech they use. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since this role is all about hands-on problem-solving, be ready to demonstrate your approach to diagnosing and fixing issues on the spot during interviews.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights into the company culture and what they look for in candidates. Plus, a referral can give you a leg up in the application process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing the job.
We think you need these skills to ace IT Field Service Engineer in Bradford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in IT support, especially any hands-on roles. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess and technical know-how!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit. We love seeing personality, so let your enthusiasm for the position come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can not only fix problems but also take ownership and see them through to resolution, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Verus Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows, Microsoft systems, and networking fundamentals. Be ready to discuss your experience with Active Directory and Group Policy, as well as troubleshooting hardware and software issues.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past, particularly in hands-on environments. Highlight situations where you took ownership of a problem and saw it through to resolution, as this role requires a proactive approach.
✨Demonstrate Clear Communication
Since you'll be interacting with both technical and non-technical users, practice explaining complex concepts in simple terms. Think of scenarios where you've successfully communicated solutions to clients or colleagues.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd handle specific IT issues on-site. Prepare by thinking through common problems you’ve faced and how you resolved them effectively.
