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- Tasks: Provide on-site IT support to schools, solving tech issues and building relationships.
- Company: Specialist education IT provider with over 20 years of experience.
- Benefits: Competitive salary, car allowance, birthday off, and funded training.
- Other info: Enjoy regular socials and excellent career progression opportunities.
- Why this job: Make a real difference in schools while enjoying a supportive team environment.
- Qualifications: Experience in school IT support and strong communication skills required.
The predicted salary is between 28000 - 32000 £ per year.
Location: Hull and surrounding area (multiple sites)
Salary: £28,000 to £32,000 depending on experience
Benefits: Car Allowance, Mileage, Birthday off, Training and more
Contract: Full-time, Permanent
Hours: Monday to Friday
IT Field Engineer – School ICT Support
Many IT engineers supporting schools end up covering huge areas and constantly firefighting issues across dozens of sites. This role offers something different. You’ll work with the same group of schools across the Hull and surrounding area, getting to know their systems, building relationships with staff, and helping keep their IT running smoothly. You’ll be working with the same schools regularly, so you’re not constantly travelling to new sites or walking into unfamiliar environments. You’ll also be backed by a dedicated service desk team and joining a specialist education IT provider that has supported schools for over 20 years. This is a field-based role supporting primary and secondary schools across the Hull and surrounding area. It’s a great fit for someone who enjoys working directly with people, solving problems face to face and being trusted to manage their own day.
What you’ll be doing:
- Providing regular on-site IT support across multiple school locations.
- Responding to issues with devices, networks, AV equipment and classroom technology.
- Installing and configuring hardware, software and systems.
- Supporting Windows 11, Office 365, Windows Server and networking equipment.
- Collaborating with the service desk to keep tickets moving and ensure quick resolutions.
- Offering friendly, jargon-free support to teaching and administrative staff.
What we’re looking for:
- Previous or current experience providing IT support in a school or education setting.
- A friendly, calm approach with strong communication skills.
- Solid technical knowledge across Windows, Office 365 and networking.
- Confidence supporting AV equipment and classroom devices.
- Someone happy to travel between school sites as part of their role.
- A full UK driving licence and access to your own vehicle.
What’s on offer:
- Starting salary between £28,000 and £32,000 depending on experience.
- £3,000 annual car allowance.
- All business mileage and expenses paid.
- 24 days holiday plus bank holidays.
- Your birthday off, fully paid.
- Company pension scheme.
- Perkbox employee rewards platform.
- Funded training and ongoing development.
- Regular performance reviews with linked salary progression.
- Supportive, friendly team with regular socials.
This is a great opportunity to join a business that understands how important IT is to schools and how valuable great engineers are to keeping things running. If you’ve got education sector experience, enjoy variety in your day and want to be part of a company that values your work, we’d love to hear from you.
IT Field Engineer / IT Technical Support (Permanent) in Hull employer: Verus Recruitment Partners
Contact Detail:
Verus Recruitment Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer / IT Technical Support (Permanent) in Hull
✨Tip Number 1
Get to know the schools in your area! Research their IT needs and challenges. When you apply, mention how your experience can specifically help them. This shows you’re not just another candidate but someone who genuinely cares about their success.
✨Tip Number 2
Network like a pro! Reach out to current or former employees in the education sector. They can give you insider tips on what the company values and what they look for in candidates. Plus, a referral can really boost your chances!
✨Tip Number 3
Prepare for face-to-face interviews by practising common IT support scenarios. Think about how you’d handle specific issues in a school setting. Being able to demonstrate your problem-solving skills will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are excited about joining our team and making a difference in the education sector.
We think you need these skills to ace IT Field Engineer / IT Technical Support (Permanent) in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your previous IT support roles, especially in education, and don’t forget to mention any specific technologies you’ve worked with like Windows 11 or Office 365.
Craft a Personal Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re passionate about supporting schools and how your friendly approach can make a difference. Keep it concise but engaging!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and provide friendly, jargon-free support to staff and students alike.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Verus Recruitment Partners
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows 11, Office 365, and networking. Be ready to discuss specific issues you've resolved in the past, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your People Skills
Since this role involves working closely with school staff, highlight your communication skills during the interview. Share examples of how you've provided friendly, jargon-free support in previous roles, as this will demonstrate your ability to connect with non-technical users.
✨Familiarise Yourself with the Education Sector
Research the unique challenges faced by schools regarding IT support. Being able to discuss these challenges and how you can help address them will set you apart from other candidates and show your genuine interest in the role.
✨Prepare Questions for Them
Think of insightful questions to ask about the company culture, team dynamics, and the specific schools you'll be supporting. This not only shows your enthusiasm for the position but also helps you gauge if it's the right fit for you.