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- Tasks: Provide on-site IT support to schools, solving tech issues and building relationships.
- Company: Join a dedicated education IT provider with over 20 years of experience.
- Benefits: Enjoy a competitive salary, car allowance, birthday off, and funded training.
- Other info: Great career growth opportunities and regular socials with a friendly team.
- Why this job: Make a real difference in schools while enjoying a supportive team environment.
- Qualifications: Experience in school IT support and strong communication skills required.
The predicted salary is between 28000 - 32000 £ per year.
Location: Hull and surrounding area (multiple sites)
Salary: £28,000 to £32,000 depending on experience
Benefits: Car Allowance, Mileage, Birthday off, Training and more
Contract: Full-time, Permanent
Hours: Monday to Friday
IT Field Engineer – School ICT Support
Many IT engineers supporting schools end up covering huge areas and constantly firefighting issues across dozens of sites. This role offers something different. You’ll work with the same group of schools across the Hull and surrounding area, getting to know their systems, building relationships with staff, and helping keep their IT running smoothly. You’ll be working with the same schools regularly, so you’re not constantly travelling to new sites or walking into unfamiliar environments. You’ll also be backed by a dedicated service desk team and joining a specialist education IT provider that has supported schools for over 20 years. This is a field-based role supporting primary and secondary schools across the Hull and surrounding area. It’s a great fit for someone who enjoys working directly with people, solving problems face to face and being trusted to manage their own day.
What you’ll be doing:
- Providing regular on-site IT support across multiple school locations.
- Responding to issues with devices, networks, AV equipment and classroom technology.
- Installing and configuring hardware, software and systems.
- Supporting Windows 11, Office 365, Windows Server and networking equipment.
- Collaborating with the service desk to keep tickets moving and ensure quick resolutions.
- Offering friendly, jargon-free support to teaching and administrative staff.
What we’re looking for:
- Previous or current experience providing IT support in a school or education setting.
- A friendly, calm approach with strong communication skills.
- Solid technical knowledge across Windows, Office 365 and networking.
- Confidence supporting AV equipment and classroom devices.
- Someone happy to travel between school sites as part of their role.
- A full UK driving licence and access to your own vehicle.
What’s on offer:
- Starting salary between £28,000 and £32,000 depending on experience.
- £3,000 annual car allowance.
- All business mileage and expenses paid.
- 24 days holiday plus bank holidays.
- Your birthday off, fully paid.
- Company pension scheme.
- Perkbox employee rewards platform.
- Funded training and ongoing development.
- Regular performance reviews with linked salary progression.
- Supportive, friendly team with regular socials.
This is a great opportunity to join a business that understands how important IT is to schools and how valuable great engineers are to keeping things running. If you’ve got education sector experience, enjoy variety in your day and want to be part of a company that values your work, we’d love to hear from you.
Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. We will contact all applicants to confirm the outcome. If you're shortlisted, we’ll be in touch to talk through the next steps.
Field ICT Support Engineer (Permanent) in Hull employer: Verus Recruitment Partners
Contact Detail:
Verus Recruitment Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field ICT Support Engineer (Permanent) in Hull
✨Tip Number 1
Get to know the schools in your area! Research their IT needs and challenges. When you apply, mention how your experience aligns with their specific requirements. This shows you’re not just another applicant but someone who genuinely cares about their tech.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you an inside edge when it comes to interviews!
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves troubleshooting and support, practice common scenarios you might face in schools. Being able to demonstrate your problem-solving skills can really set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are excited about joining our team and making a difference in education.
We think you need these skills to ace Field ICT Support Engineer (Permanent) in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of IT Field Engineer. Highlight your experience in the education sector and any relevant technical skills, like Windows 11 or Office 365 support. We want to see how you can bring value to our schools!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about supporting schools and how your friendly approach makes you a great fit for this role. We love seeing personality in applications, so let us know what makes you tick!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can think on their feet and provide friendly, jargon-free support. Share those success stories that demonstrate your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Verus Recruitment Partners
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Windows 11, Office 365, and networking. Be ready to discuss your previous experiences in providing IT support in schools, as this will show you understand the unique challenges of the education sector.
✨Show Your People Skills
Since this role involves working closely with teaching and administrative staff, demonstrate your friendly and calm approach during the interview. Share examples of how you've effectively communicated complex IT issues in a jargon-free way to non-technical users.
✨Familiarise Yourself with the Schools
Research the schools in the Hull area that you might be supporting. Knowing their systems and any recent news about them can help you stand out. It shows you're genuinely interested in the role and ready to build relationships with the staff.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT issues or scenarios in a school setting. Think through some common problems you’ve encountered before and how you resolved them. This will showcase your problem-solving skills and ability to think on your feet.