CRM Service Designer - Customer & Colleague Journeys

CRM Service Designer - Customer & Colleague Journeys

Full-Time On-site
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Vertus Partners in Edinburgh is seeking two Service Designers to support CRM-related process reviews and customer/colleague journeys. The role focuses on translating business needs into actionable design across business and technology teams.

This six‑month contract is based in Edinburgh with 2 days on-site per week, paying approximately £550 per day inside IR35. You will shape enterprise‑level journey transformations, prioritising employee experience and CRM platform improvements.

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CRM Service Designer - Customer & Colleague Journeys employer: Vertus Partners

Join a leading Financial Services organisation that prioritises innovation and employee development in the heart of Bristol. With a strong focus on hybrid working, you will benefit from a collaborative work culture that encourages professional growth and offers opportunities to engage in cutting-edge data transformation initiatives. Enjoy competitive compensation and the chance to make a meaningful impact in a dynamic environment dedicated to responsible BI governance.

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Contact Details:

Vertus Partners Recruitment Team