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For Companies At a Glance
- Tasks: Support traders with bespoke applications and vendor platforms, ensuring smooth operations.
- Company: Join a reputable investment bank known for its success in the financial sector.
- Benefits: Enjoy a hybrid work model with four days in the office and one day remote.
- Why this job: Be part of a dynamic team that impacts trading efficiency and enhances user experience.
- Qualifications: Experience in application support within Fixed Income and familiarity with UNIX, SQL, and vendor platforms.
- Other info: Opportunity to document solutions and train users, enhancing your skills in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
One of my clients, a reputable and successful Investment Bank, is looking to hire an Application Support Analyst to join a team that supports a number of cross-asset applications that provide critical information for traders across the Rates business. The applications you will be supporting are both bespoke built apps and connectivity applications which traders use to connect to multiple exchanges and brokers.
Key Responsibilities:
- Documenting any resolutions with the user as well as training them to reduce issues.
- Help with testing and business continuity processes.
- Support vendor applications (ION MarketView, Murex, Bloomberg).
Requirements:
- Proven track record of working as an Application Support team at another financial services firm within Fixed Income (ideally Rates).
- Previous experience supporting vendor platforms (ION, Murex, Bloomberg).
- Unix, SQL, FIX experience.
- Experience of technical support across a demanding user base in Fixed Income.
The company is operating a hybrid way of working. You will be expected to work in the office four days a week, with the option to work one day a week from home.
Application Support & Training Analyst employer: Vertus Partners
Contact Detail:
Vertus Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support & Training Analyst
✨Tip Number 1
Familiarise yourself with the specific applications mentioned in the job description, such as ION MarketView, Murex, and Bloomberg. Having hands-on experience or knowledge about these platforms will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your UNIX and SQL skills, as these are crucial for the role. Consider working on small projects or exercises that involve these technologies to demonstrate your proficiency.
✨Tip Number 3
Network with professionals in the financial services sector, especially those who work in application support. Engaging with them on platforms like LinkedIn can provide insights into the role and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your previous experiences in application support, particularly in Fixed Income. Be ready to share specific examples of how you've resolved issues and trained users, as this will showcase your relevant expertise.
We think you need these skills to ace Application Support & Training Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support, particularly within Fixed Income and with vendor platforms like ION, Murex, and Bloomberg. Use specific examples to demonstrate your technical skills in UNIX, SQL, and FIX.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your previous experience in supporting cross-asset applications and how you can contribute to the team. Be sure to include your approach to user training and documentation.
Showcase Problem-Solving Skills: Highlight instances where you've successfully resolved issues in a high-pressure environment. Discuss your methods for documenting resolutions and how you've trained users to minimise future problems.
Prepare for Technical Questions: Anticipate technical questions related to UNIX, SQL, and the specific vendor applications mentioned in the job description. Brush up on your knowledge of these technologies and be ready to discuss your hands-on experience.
How to prepare for a job interview at Vertus Partners
✨Showcase Your Technical Skills
Make sure to highlight your experience with UNIX, SQL, and FIX during the interview. Be prepared to discuss specific scenarios where you've used these skills to solve problems or improve processes in your previous roles.
✨Demonstrate Your Application Support Experience
Discuss your previous roles in application support, particularly within Fixed Income. Share examples of how you've supported vendor applications like ION MarketView, Murex, or Bloomberg, and how you handled user issues effectively.
✨Emphasise Training and Documentation Skills
Since the role involves training users and documenting resolutions, be ready to talk about your approach to these tasks. Provide examples of how you've successfully trained users and created documentation that helped reduce future issues.
✨Prepare for Hybrid Work Discussion
As the company operates a hybrid work model, be prepared to discuss your thoughts on this setup. Highlight your ability to work independently while also being a team player in an office environment, showcasing your adaptability.
