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- Tasks: Manage warranty claims and ensure they meet manufacturer standards.
- Company: Join a leading Renault/Nissan Warranty Hub focused on exceptional customer service.
- Benefits: Enjoy 25 days holiday, discounts, and a share incentive scheme.
- Why this job: Gain valuable experience in the motor industry with clear career progression.
- Qualifications: Previous motor industry experience is preferred; organisation and attention to detail are key.
- Other info: Ongoing training opportunities available for personal development.
The predicted salary is between 20400 - 28400 £ per year.
Renault/Nissan Warranty Hub At our Renault/Nissan Warranty Hub, we pride ourselves on delivering outstanding customer service. Our well-trained and knowledgeable staff are always ready to assist with any customer queries. We currently have a fantastic opportunity for a Warranty Administrator to join our team. What We Offer Salary : £25,400 Benefits : 25 days holiday (increasing with length of service) plus bank holidays Access to our online rewards platform with cash back and discounts at multiple retailers Preferential service rates Colleague purchase scheme Share incentive scheme Pension Enhanced maternity and paternity leave Role Responsibilities Claims Management : Checking claims submitted by the sites and ensuring they meet manufacturer standards. Warranty Submissions : Submitting warranty claims and assisting the Accounts department with the reconciliation of warranty payments. Rejected Claims : Handling and resolving rejected warranty claims. Multi-Site Responsibility : Managing warranty submissions for multiple Volkswagen, Seat, and Skoda sites. Ideal Candidate Experience : Previous experience in the motor industry, particularly in warranty or service roles, is desirable. Skills : Familiarity with Kerridge is beneficial. Candidates should be organized, efficient, detail-oriented, and able to work within specified guidelines. Why Join Us? We are proud to be a motor retailer that invests significantly in our colleagues\’ personal development. If you join us, you can look forward to ongoing training opportunities that provide a clear career path and progression. Apply Today! If you are interested in this exciting opportunity, please apply today! #LI-LB1 TPBN1_UKTJ
Warranty Administrator employer: Vertu Motors
Contact Detail:
Vertu Motors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator
✨Tip Number 1
Familiarise yourself with the warranty processes specific to Renault and Nissan. Understanding their claims management system will give you an edge during interviews, as you'll be able to demonstrate your knowledge of their standards and procedures.
✨Tip Number 2
Network with current or former employees in the motor industry, especially those who have worked in warranty roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Brush up on your organisational skills and attention to detail. Since the role involves managing multiple warranty submissions, being able to showcase examples of how you've successfully handled similar tasks in the past will make you a strong candidate.
✨Tip Number 4
If you have experience with Kerridge, be sure to highlight it during your discussions. If not, consider doing a bit of research or even a short course to get familiar with it, as this could set you apart from other applicants.
We think you need these skills to ace Warranty Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the motor industry, particularly any roles related to warranty or service. Emphasise skills that align with the job description, such as organisation and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage claims and handle rejected warranty submissions effectively.
Highlight Relevant Skills: In your application, clearly outline your familiarity with Kerridge and any other relevant software. Detail how your skills can contribute to managing warranty submissions across multiple sites.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial for the Warranty Administrator role.
How to prepare for a job interview at Vertu Motors
✨Know Your Warranty Basics
Familiarise yourself with the fundamentals of warranty processes, especially in the motor industry. Understanding how claims are managed and submitted will show your potential employer that you are serious about the role.
✨Highlight Relevant Experience
If you've worked in warranty or service roles before, be sure to discuss your experiences. Share specific examples of how you've handled claims or resolved issues, as this will demonstrate your capability for the position.
✨Demonstrate Attention to Detail
As a Warranty Administrator, being detail-oriented is crucial. During the interview, provide examples of how you've ensured accuracy in your previous roles, particularly when managing multiple tasks or sites.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's warranty processes or team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
