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For Companies At a Glance
- Tasks: Assist customers with service inquiries and manage bookings efficiently.
- Company: Join Vertu Hyundai Edinburgh East, a leading name in UK motor retail.
- Benefits: Enjoy flexible working hours and great employee perks.
- Why this job: Be part of a dynamic team focused on excellent customer service and growth.
- Qualifications: No specific experience required; just a passion for cars and people.
- Other info: Opportunity to grow within one of the largest motor retailers in the UK.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Vertu Hyundai Edinburgh East
Vertu Hyundai Edinburgh East – previously Macklin Motors, part of the Vertu group, rebranded to Vertu in February 2025 – same great cars, colleagues and customer service. Come and join the team!
We have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK…
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Service Advisor employer: Vertu Motors
Contact Detail:
Vertu Motors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive industry, especially regarding customer service. Being knowledgeable about new technologies and services can help you stand out during conversations.
✨Tip Number 2
Network with current or former employees of Vertu Hyundai Edinburgh East. They can provide valuable insights into the company culture and what they look for in a Service Advisor.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you resolved issues or improved customer satisfaction, as this will demonstrate your suitability for the role.
✨Tip Number 4
Show enthusiasm for the brand and its values during any interactions. Expressing genuine interest in Vertu Hyundai and their commitment to customer service can make a positive impression.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description for the Service Advisor position carefully. Make sure you understand the key responsibilities and skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or the automotive industry. Use specific examples to demonstrate how your skills align with the requirements of the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Vertu Hyundai Edinburgh East and how you can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Vertu Motors
✨Know the Company
Before your interview, take some time to research Vertu Hyundai Edinburgh East. Understand their values, recent changes like the rebranding, and what sets them apart in the motor retail industry. This knowledge will help you demonstrate your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Service Advisor, excellent customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlighting these skills will show that you are well-suited for the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress Appropriately
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the position and respect for the company’s culture.
