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- Tasks: Join our team as a Parts Advisor, handling trade parts enquiries and orders daily.
- Company: Vertu KIA Edinburgh is dedicated to delivering exceptional customer experiences in the motor industry.
- Benefits: Enjoy a competitive salary, 25 days holiday, discounts, and ongoing training opportunities.
- Why this job: Be part of a supportive team focused on personal development and exceeding sales targets.
- Qualifications: Previous parts experience in the motor industry is preferred; ambition and determination are key.
- Other info: Work alternate Saturdays and benefit from a range of employee perks.
The predicted salary is between 24000 - 32000 £ per year.
Vertu KIA Edinburgh Vertu KIA Edinburgh have an exciting opportunity for a Parts Advisor to join our brilliant team! We are offering a basic salary of £32,000 plus company benefits! We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include dealing with incoming trade parts enquires and orders via telephone and online platforms. You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc. Ideally for this role you will have Parts Experience from a similar role within the Motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis. You will be required to work alternate Saturdays, as per the departmental rota, between the hours of 8.00am and 12.00pm. We are proud to be the Motor Retailer who invests more in our colleague\’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes: 25 days holiday rising with length of service – plus bank holidays Access to our online rewards platform giving you cash back and discounts for multiple retailers Preferential Service Rates Colleague Purchase Scheme Share Incentive Scheme Pension Enhanced Maternity & Paternity Apply today to be considered for this vacancy. #LI-JC1 TPBN1_UKTJ
Parts Advisor employer: Vertu Motors
Contact Detail:
Vertu Motors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the latest parts and accessories in the automotive industry. This knowledge will not only help you answer customer queries more effectively but also demonstrate your commitment to staying updated, which is crucial for a Parts Advisor role.
✨Tip Number 2
Practice your communication skills, especially over the phone and online. As you'll be dealing with trade customers, being able to convey information clearly and confidently can set you apart from other candidates.
✨Tip Number 3
Showcase your sales abilities by preparing examples of how you've successfully upsold products in previous roles. Being able to discuss specific instances where you've exceeded sales targets will highlight your potential value to the team.
✨Tip Number 4
Research Vertu KIA Edinburgh and their customer service philosophy. Understanding their values and how they approach customer satisfaction will allow you to align your answers during interviews with what they are looking for in a candidate.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Parts Advisor position. Understand the key responsibilities and required skills, such as parts experience in the motor industry and customer service abilities.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Parts Advisor role. Emphasise any previous roles in the motor industry, customer service achievements, and your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you have successfully identified parts, maximised upsell opportunities, or provided excellent customer service in past positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a customer-facing role.
How to prepare for a job interview at Vertu Motors
✨Know Your Parts
Familiarise yourself with common car parts and their functions. Being able to discuss specific parts and their applications will show your expertise and enthusiasm for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle inquiries and resolve issues effectively, as this is crucial for a Parts Advisor.
✨Showcase Your Sales Acumen
Be ready to discuss how you've successfully upsold products or services in the past. This role requires a proactive approach to sales, so demonstrating your ability to identify opportunities will be key.
✨Research Vertu KIA
Understand the company's values, mission, and recent developments. Showing that you’ve done your homework will impress the interviewers and demonstrate your genuine interest in joining their team.
