Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with automotive parts inquiries and provide excellent service.
- Company: Join Aceparts, a leading online retailer in the automotive parts industry.
- Benefits: Enjoy a competitive salary, company perks, and a full-time permanent position.
- Why this job: Be part of a fast-growing e-commerce environment with a focus on customer satisfaction.
- Qualifications: Motor factor experience is preferred; strong communication skills are essential.
- Other info: Located in Sittingbourne, Kent, this role offers a dynamic work atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Join one of the UK's most respected online automotive parts retailers as a Customer Service Parts Advisor.
Based in Sittingbourne, Kent, this is an exciting opportunity to bring your motor factor experience into a fast-growing, e-commerce-driven environment at Aceparts.
Salary: £30,000 + Company Benefits | Full-Time | Permanent
Parts Advisor employer: Vertu Motors
Contact Detail:
Vertu Motors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the automotive parts industry, especially online retail. Understanding the latest trends and common customer queries can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the automotive sector. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Aceparts.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios related to customer service and parts advising. Think about how you would handle difficult customers or complex parts inquiries.
✨Tip Number 4
Showcase your passion for cars and customer service during your interactions with us. Whether it's through your conversations or your social media presence, let your enthusiasm shine through!
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Parts Advisor. Tailor your application to highlight relevant experience in customer service and automotive parts.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in the automotive industry, particularly any roles related to parts advising or customer service. Use bullet points for clarity and include quantifiable achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your skills in customer service and knowledge of automotive parts, making sure to align them with Aceparts' values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Vertu Motors
✨Know Your Automotive Parts
Brush up on your knowledge of automotive parts and their functions. Being able to discuss specific components and their applications will show your expertise and passion for the industry.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or complaints in the past. Highlighting your ability to provide excellent service will resonate well with the interviewers.
✨Familiarise Yourself with E-commerce
Since Aceparts is an e-commerce-driven company, understanding the basics of online retail and how it differs from traditional sales can give you an edge. Be ready to discuss how you can contribute to their online success.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
