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For Companies At a Glance
- Tasks: Assist customers with parts enquiries and orders, both online and over the phone.
- Company: Join Vertu Ford Kings Norton, a leading name in the automotive industry.
- Benefits: Enjoy 25 days holiday, discounts, and a share incentive scheme.
- Why this job: Be part of a dynamic team, grow your sales skills, and make an impact.
- Qualifications: Experience in the motor industry is preferred; ambition and sales drive are essential.
- Other info: Work alternate Saturdays and stay updated with the latest parts information.
The predicted salary is between 26000 - 36400 £ per year.
Overview
Vertu Ford Kings Norton has an opportunity for a Parts Advisor to join our team. We are offering a basic salary of £26,000 plus company benefits.
Responsibilities
Deal with incoming trade parts enquiries and orders via telephone and online platforms. Accurately identify parts to meet customer sales requirements and utilise product promotions to achieve targets. Identify and maximise upsell opportunities to grow overall sales figures. Maintain knowledge of new or updated parts through training, bulletins, catalogues, parts updates, special offers, recalls, and similar information. You will be required to work alternate Saturdays, as per the departmental rota, between 8:00 am and 12:00 pm.
Qualifications and Skills
Ideally, you will have parts experience from a similar role within the motor industry. You should be ambitious with a determination to seek out new sales opportunities within our customer database and aim to exceed parts sales objectives daily.
Benefits
- 25 days holiday rising with length of service – plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
Apply today to be considered for this vacancy.
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Parts Advisor employer: Vertu Motors
Contact Detail:
Vertu Motors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the latest automotive parts and trends. This knowledge will not only help you in conversations during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Practice your communication skills, especially over the phone. As a Parts Advisor, you'll be dealing with trade enquiries, so being clear and confident on calls is crucial.
✨Tip Number 3
Network with professionals in the motor industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 4
Prepare to discuss how you can identify upsell opportunities. Think of examples from your past experience where you successfully increased sales, as this will show your potential value to the team.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Parts Advisor position. Tailor your application to highlight relevant experience in the motor industry.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you dealt with parts sales or customer service. Use specific examples to demonstrate your ability to identify parts and maximise upsell opportunities.
Show Your Ambition: Express your ambition and determination to exceed sales objectives in your application. Mention any past achievements in sales or customer satisfaction that showcase your drive and commitment.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a Parts Advisor role.
How to prepare for a job interview at Vertu Motors
✨Know Your Parts
Familiarise yourself with common car parts and their functions. Being able to discuss specific parts and their applications will show your expertise and confidence in the role.
✨Demonstrate Sales Skills
Prepare examples of how you've successfully upsold products in previous roles. Highlighting your ability to identify sales opportunities will be crucial for this position.
✨Stay Updated
Research recent trends in the automotive industry, especially regarding parts and accessories. Showing that you are proactive about staying informed will impress your interviewers.
✨Practice Customer Interaction
Since you'll be dealing with trade parts enquiries, practice how you would handle customer calls or online inquiries. Role-playing these scenarios can help you feel more prepared and confident.
