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- Tasks: Manage customer interactions and provide updates during the service process.
- Company: Leading motor retailer in Truro with a strong team culture.
- Benefits: Competitive salary, OTE, training, career pathways, and 25 days holiday.
- Why this job: Join a passionate team and enhance customer satisfaction in the automotive industry.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 28000 - 42000 £ per year.
A leading motor retailer in Truro is looking for an experienced Service Advisor to join their established team. As a Service Advisor, you will manage customer interactions during the service process, ensuring satisfaction while providing timely updates and advice on additional services.
The position offers a competitive salary of up to £35,000, OTE up to £39,800, and comprehensive benefits including training, career pathways, and 25 days holiday. If you’re passionate about customer service, apply today!
Automotive Service Advisor — Customer Excellence in Truro employer: Vertu Motors plc
Contact Detail:
Vertu Motors plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor — Customer Excellence in Truro
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Show off your customer service skills and how you can enhance customer satisfaction.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Service Advisor position, so make sure you take advantage of everything we offer.
We think you need these skills to ace Automotive Service Advisor — Customer Excellence in Truro
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for customer service in your application. We want to see how you’ve gone above and beyond to ensure customer satisfaction in your previous roles.
Tailor Your CV and Cover Letter: Don’t just send the same old CV! Tailor it to the Automotive Service Advisor role by emphasising relevant experience and skills. We love seeing how you connect your background to what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Vertu Motors plc
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive services and customer interactions. Familiarise yourself with common service processes and any specific services the retailer offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your passion for customer excellence, which is key for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to their customer service goals.
✨Dress the Part
Even though it’s an automotive role, first impressions matter! Dress smartly to convey professionalism. A neat appearance can set a positive tone for the interview and reflect your respect for the opportunity.
