Parts Advisor in Stoke-on-Trent

Parts Advisor in Stoke-on-Trent

Stoke-on-Trent Full-Time 33300 - 40700 £ / year (est.) Remote
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At a Glance

  • Tasks: Assist customers with parts enquiries and orders, maximising sales opportunities.
  • Company: Join Vertu Ford Stoke, a leading motor retailer focused on team success.
  • Benefits: Enjoy a competitive salary, 25 days holiday, and exclusive discounts.
  • Other info: Ongoing training and career progression opportunities await you!
  • Why this job: Be part of a dynamic team that values your growth and development.
  • Qualifications: Experience in parts from the motor industry and a passion for sales.

The predicted salary is between 33300 - 40700 £ per year.

Vertu Ford Stoke have an exciting opportunity for a Parts Advisor to join our brilliant team! We are offering a basic salary of £28,288 plus company benefits!

You will be required to work alternate Saturdays, as per the departmental rota, between the hours of 8.00am and 12.00pm. We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers.

Your daily duties will include:

  • Dealing with incoming trade parts enquiries and orders via telephone and online platforms.
  • Accurately identifying parts to meet the customer sales requirements.
  • Utilising all product promotions effectively to achieve specific targets set.
  • Identifying and maximising all upsell opportunities thereby growing overall sales figures.
  • Maintaining your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.

Ideally for this role you will have Parts Experience from a similar role within the Motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to ongoing training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

  • 25 days holiday rising with length of service - plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity & Paternity

Parts Advisor in Stoke-on-Trent employer: Vertu Motors plc

At Vans Direct - Newport, we pride ourselves on being an exceptional employer that prioritises the growth and development of our team members. With a competitive salary package, ongoing training opportunities, and a supportive work culture focused on integrity and customer satisfaction, we empower our Sales Manager to lead a dynamic sales team while enjoying a range of benefits including generous holiday allowances and a share incentive scheme. Join us in a vibrant location where your contributions are valued and rewarded, making a meaningful impact in the vehicle leasing industry.

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Contact Details:

Vertu Motors plc Recruitment Team

We think you need these skills to ace Parts Advisor in Stoke-on-Trent

Problem-Solving Skills
Communication Skills
Adaptability
Attention to Detail
Time Management
Teamwork
Customer Service