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- Tasks: Lead a team to deliver exceptional customer service and drive business performance.
- Company: Join Vertu Citroen Derby, one of the UK's largest motor retailers.
- Benefits: £55,000 OTE, 25 days holiday, discounts, and ongoing training opportunities.
- Why this job: Be part of a growing company with a vision for the future and career progression.
- Qualifications: Proven experience in a similar role with strong leadership skills.
- Other info: Dynamic environment focused on personal development and team success.
The predicted salary is between 42000 - 66000 £ per year.
Vertu Citroen Derby is seeking an experienced Service Manager looking for an excellent opportunity to join one of the largest Motor Retailers within the UK. Now is a great time to join our team, especially if you are looking for a company that has the growth strategy that will deliver you career progression opportunities. We are offering a £55,000 OTE and an excellent range of Company Benefits!
We are confident we have the brand for the future and need talented colleagues to help deliver our ambitious vision.
Responsibilities- To take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.
- To monitor and control costs in line with the business plan, whilst maintaining quality standards and customer service.
- To ensure accurate collection and recording of customer data in line with Group standards.
- To ensure that the manufacturers standards are adhered to at all times.
- To make sure there is a safe working environment which is maintained.
- To monitor colleague performance.
- The ideal candidate will be able to demonstrate a successful track record within the role, you must have previous experience within a similar role.
- You will be able to clearly demonstrate your ability to generate impressive results by increasing performance, profitability and operating efficiency.
- You must have strong leadership and people management skills as your primary focus, to lead your team to deliver their business objectives.
- You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team.
- You will be able to demonstrate that you share our company values as well as strong communication and organisational skills.
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
If this is the right opportunity for you to take the next step in your career, then apply to join us today!
Service Manager employer: Vertu Motors plc
Contact Detail:
Vertu Motors plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Vertu Citroen Derby and understanding their values and goals. Tailor your responses to show how your experience aligns with their vision, especially around customer satisfaction and team leadership.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Focus on articulating your past successes in improving performance and profitability, as these are key areas they’re looking for in a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Vertu Citroen Derby.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your previous experience in similar positions and showcase how you've driven performance and customer satisfaction in the past. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Vertu Citroen Derby. Share specific examples of your leadership skills and how you've motivated teams to achieve their goals. We love a good story!
Showcase Your Achievements: Don't just list your responsibilities; show us what you've achieved! Use numbers and metrics to demonstrate how you've improved performance, profitability, or customer satisfaction in your previous roles. We’re all about results here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets noticed by our hiring team. Plus, it shows you’re serious about joining us at Vertu Citroen Derby!
How to prepare for a job interview at Vertu Motors plc
✨Know Your Numbers
Make sure you’re familiar with key performance metrics related to service management. Be ready to discuss how you've improved customer satisfaction and profitability in your previous roles. This shows you understand the business side of things and can drive results.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership and people management abilities. Think about times when you motivated your team or resolved conflicts. This will demonstrate that you can lead effectively and align with the company's values.
✨Understand the Company Culture
Research Vertu Citroen Derby and its growth strategy. Be prepared to discuss how your personal values align with theirs. Showing that you fit into their culture can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company’s future plans. This not only shows your interest but also gives you a chance to assess if this is the right fit for you. Questions about team dynamics or development opportunities can be particularly effective.
