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- Tasks: Assist customers with parts inquiries and orders, both online and over the phone.
- Company: Join Vertu Motors plc, a leading name in the motor industry dedicated to customer satisfaction.
- Benefits: Enjoy 25 days holiday, discounts, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team focused on delivering exceptional service and growing your sales skills.
- Qualifications: Previous parts experience in the motor industry is preferred; ambition and sales drive are essential.
- Other info: Work full-time with alternate Saturdays; great career progression opportunities await!
The predicted salary is between 22800 - 28600 £ per year.
Join our brilliant team at Vertu KIA Nottingham as a Parts Advisor! We are offering a basic salary of £28,600 plus company benefits. You will be required to work alternate Saturdays, as per the departmental rota, between the hours of 8.00am and 12.00pm.
We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include:
- Dealing with incoming trade parts enquiries and orders via telephone and online platforms.
- Accurately identifying parts to meet customer sales requirements.
- Utilising all product promotions effectively to achieve specific targets set.
- Identifying and maximising all upsell opportunities thereby growing overall sales figures.
- Maintaining your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls, etc.
Ideally, you will have parts experience from a similar role within the motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis.
Benefits:
- 25 days holiday rising with length of service - plus bank holidays.
- Access to our online rewards platform giving you cash back and discounts for multiple retailers.
- Preferential Service Rates.
- Colleague Purchase Scheme.
- Share Incentive Scheme.
- Pension.
- Enhanced Maternity & Paternity.
Apply today to be considered for this vacancy.
Parts Advisor employer: Vertu Motors plc
Contact Detail:
Vertu Motors plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the motor industry. Being knowledgeable about new parts and updates will not only impress your potential employer but also show your commitment to staying current in your field.
✨Tip Number 2
Network with professionals in the automotive sector, especially those who work at Vertu Motors or similar companies. Engaging with them on platforms like LinkedIn can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully identified upsell opportunities in previous roles. This will demonstrate your ability to meet and exceed sales targets, which is crucial for the Parts Advisor position.
✨Tip Number 4
Show enthusiasm for customer service during any interactions. Since the role involves providing a fantastic customer experience, highlighting your passion for helping customers will set you apart from other candidates.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Parts Advisor position. Tailor your application to highlight relevant experience in parts sales and customer service.
Highlight Relevant Experience: Make sure to emphasise any previous experience you have in the motor industry or similar roles. Use specific examples to demonstrate how you've successfully dealt with trade parts enquiries and maximised sales opportunities.
Showcase Your Skills: Include skills that are particularly relevant to the role, such as effective communication, product knowledge, and the ability to work under pressure. Mention any training courses or certifications that enhance your qualifications for the position.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your enthusiasm for the role and the company. Explain why you want to work at Vertu Motors plc and how you can contribute to their team and customer experience.
How to prepare for a job interview at Vertu Motors plc
✨Know Your Parts
Familiarise yourself with common vehicle parts and their functions. Being able to discuss specific parts and their applications will demonstrate your expertise and confidence during the interview.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully upsold or identified sales opportunities in previous roles. Highlighting your ability to meet and exceed sales targets will be crucial for this position.
✨Understand Customer Service
Be ready to discuss your approach to providing excellent customer service. Think of scenarios where you resolved customer issues or enhanced their experience, as this role heavily relies on customer interaction.
✨Research Vertu Motors
Learn about Vertu Motors and its values. Understanding the company culture and what they prioritise can help you align your answers with their expectations, making you a more appealing candidate.
