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For Companies At a Glance
- Tasks: Assist customers with parts inquiries and maximise sales opportunities.
- Company: Dynamic UK automotive company with a focus on customer service.
- Benefits: 25 days holiday, discounts, rewards, and competitive salary of £28,840.
- Why this job: Join a thriving team and enhance your skills in the motor trade.
- Qualifications: Experience in the Motor Trade and strong customer service skills.
- Other info: Flexible working hours on a rota basis for a balanced lifestyle.
The predicted salary is between 25800 - 30000 £ per year.
A UK-based automotive company is seeking a Parts Advisor in Gateshead. This role involves assisting customers with inquiries regarding parts and accessories, liaising with dealerships, and maximizing sales opportunities.
Candidates must have prior experience in the Motor Trade, knowledge of vehicle parts, and excellent customer service skills.
Benefits include 25 days holiday and access to discounts and rewards. The position offers a competitive salary of £28,840 with various working hours on a rota basis.
Parts Advisor – Motor Trade, Inbound Calls & Upsell in North East employer: Vertu Motors plc
Contact Detail:
Vertu Motors plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor – Motor Trade, Inbound Calls & Upsell in North East
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a Parts Advisor.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Parts Advisor. The better you can handle inquiries and upselling, the more confident you'll be during the interview.
✨Tip Number 3
Network with industry professionals! Connect with people in the motor trade on LinkedIn or attend local events. You never know who might have a lead on a job or offer valuable advice.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team as a Parts Advisor.
We think you need these skills to ace Parts Advisor – Motor Trade, Inbound Calls & Upsell in North East
Some tips for your application 🫡
Show Off Your Motor Trade Experience: Make sure to highlight your previous experience in the Motor Trade. We want to see how your background with vehicle parts can help us assist our customers better!
Customer Service is Key: Since this role involves a lot of customer interaction, let us know about your excellent customer service skills. Share examples of how you've gone above and beyond to help customers in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vertu Motors plc
✨Know Your Parts
Brush up on your knowledge of vehicle parts and accessories before the interview. Familiarise yourself with common queries customers might have and be ready to discuss how you can assist them effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about situations where you turned a negative experience into a positive one, as this will demonstrate your ability to handle inquiries and upsell effectively.
✨Research the Company
Take some time to learn about the automotive company you're interviewing with. Understand their values, products, and any recent news. This will help you tailor your answers and show genuine interest in the role.
✨Practice Upselling Techniques
Since the role involves upselling, practice how you would approach this in a conversation. Think of ways to suggest additional products or services that complement what the customer is already interested in, and be ready to role-play this during the interview.
