Vans Direct - Newport
We are offering a £50,000 basic salary with an OTE of £70,000 plus company car and company benefits.
Role purpose:
To lead the Vansdirect sales team, driving profitable vehicle leasing, maintenance and finance sales while ensuring strong customer service, compliance and team performance.
Key Responsibilities
- Lead, coach and develop the Sales Executive team.
- Deliver sales, revenue, margin, conversion and customer retention targets.
- Monitor individual and team performance against agreed KPIs.
- Ensure enquiries, quotes and follow-ups are handled quickly and professionally.
- Support the team with complex quotes, customer objections and escalations.
- Maintain high standards of customer service, CRM use, administration and compliance.
- Work with procurement, operations, customer service, sales support and marketing to improve performance.
- Review cancellations, lost sales and renewals to reduce risk and improve results.
Skills And Experience
- Experience managing a target-driven sales team.
- Strong leadership, coaching and performance management skills.
- Good knowledge of vehicle leasing, finance products and commercial vehicles.
- Excellent communication, customer service and organisational skills.
- Confident using CRM systems, reporting tools and working to FCA, GDPR and company standards.
Compliance & Values
As a values-driven business, it is essential that our management team consistently demonstrate behaviours that deliver positive outcomes for our customers. You will be expected to act in good faith at all times, setting the standard within your dealership and operating in a customer-centric environment where integrity is key.
You will play a key role in driving a culture of responsible business practices, ensuring we deliver the right products and services to meet our customers’ needs, protect them from harm, and encourage long-term loyalty. Building trust and acting with integrity at all times is fundamental to this role.
To protect our customers and our reputation, successful candidates will be required to undertake a DBS check, along with regular fit and proper person assessments. We will also request references from previous employers as part of our pre-employment checks.
Benefits
- 25 days holiday rising with length of service plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, and credit history. We may also conduct a criminal record check and a driving licence check.
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Vans Direct Sales Manager in Newport employer: Vertu Motors plc
At Vans Direct - Newport, we pride ourselves on being an exceptional employer that prioritises the growth and development of our team members. With a competitive salary package, ongoing training opportunities, and a supportive work culture focused on integrity and customer satisfaction, we empower our Sales Manager to lead a dynamic sales team while enjoying a range of benefits including generous holiday allowances and a share incentive scheme. Join us in a vibrant location where your contributions are valued and rewarded, making a meaningful impact in the vehicle leasing industry.
